358 Employee Reviews (View Most Recent)

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Crew Member

  • Comp & Benefits
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
Current Employee - Crew Member  in  Sutton, MA
Current Employee - Crew Member in Sutton, MA

I have been working at Dunkin' Donuts part-time for less than a year

Pros

Good products, good people, good management. Customers tip well, almost all understand longer waits when everything is backed up. Equipment is easy to use.

Cons

I realize the quality of people and management can vary from store to store. But it's worth checking out. Be ready for a frantic pace and to learn fast.

Advice to ManagementAdvice

Use advanced technology to create training aids. Reproduce the cash register in a tablet app, then have new hires practice taking orders from recorded drive through orders.

Recommends
Positive Outlook
No opinion of CEO

Other Reviews for Dunkin' Donuts

  1.  

    Lots of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Marietta, GA
    Current Employee - Store Manager in Marietta, GA

    I have been working at Dunkin' Donuts full-time for more than 5 years

    Pros

    Its quick and fun. Getting to know the regulars is nice, and tips weekly are helpful. Weekly pay check is nice.

    Cons

    Micro managing productions, and each location can do different products which can sometimes build customer expectations.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    overall it was great

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dunkin' Donuts

    Pros

    Very friendly environment with nice salary and bonuses ytd

    Cons

    Fast pace environment, can be very exhausting

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