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111 Employee Reviews (View Most Recent)

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Bad workplace environment

Marketing Manager (Current Employee)

Pros-Great brand and prestige in the Northeast
-Good products and reputation amongst consumers in local markets, but the brand is misunderstood nationally
-Great access to tickets to sporting events

Cons-Owned by VC companies, and they come first, so don't expect high compensation in terms of salary and bonuses.
-Revolving door of management, with little continuity of leadership
-A corporate culture that thrives on the using the fear of being fired, especially at the middle management level, to compensate for a lack of other types of compensation
-Career advancement only happens at the Executive level, so don't expect career advancement unless you are a Director or above...

Advice to Senior ManagementI worked at Dunkin' Brands for many years, and my overall take is that the compensation is sub-par to the industry, your work life balance is completely out of whack when you work for the company, and the only motivation that is promoted there is to make as much money as you can for VC firms. If I were in DB's Sr. Management team, I would focus on changing the corporate culture into fostering some long term talent, rather than reaping whatever you can in the present.

No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO


    Not a bad place to work, for a while at least.

    Team Member (Current Employee)

    I have been working at Dunkin

    Pros: Free food/ free coffee. While there is almost no training whatsoever, the work is pretty easy to pick up on. Also it can be… Cons: It can be very stressful, especially if you've never worked in fast food before. If you can't do mornings, then don't expect enough hours to… Advice to Senior Management: Work on how well the donuts are monitored. Working there, I've noticed every single day… More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO


    Great place to work

    Anonymous Employee (Former Employee)

    I worked at Dunkin

    Pros: Excellent support, good work/life balance Cons: Ridiculous annual review policies. Need better cross functional communication. More
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