Durham School Services

  www.durhamschoolservices.com
  www.durhamschoolservices.com
There are newer employer reviews for Durham School Services

2 people found this helpful  

varries from day to day

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Customer Service Manager in Concord, CA
Current Employee - Customer Service Manager in Concord, CA

I have been working at Durham School Services

Pros

you can get vacations with your kids

Cons

low pay, healthcare too high

Advice to ManagementAdvice

pay raise

59 Other Employee Reviews for Durham School Services (View Most Recent)

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  1.  

    Working for this Company, was a "big mistake". I had a bad experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in San Bernardino, CA
    Current Employee - Anonymous Employee in San Bernardino, CA

    I have been working at Durham School Services

    Pros

    The schedule is good: Working most Monday thru Friday and having Holidays "off" is nice.
    The training is a plus".

    Cons

    The management is really bad. They do not do their job with professionalism.The drivers do not have the support when they really need it. The "Union" do not help you if you have a problem. The management does not care if you do your job properly, only they pay attention to the little mistakes", so they can" fire you". Or even... if you do NOT do anything wrong". There is discrimination here.
    "Pay attention and if you have a complaint against this Company, call Corporation immediately".

    Advice to ManagementAdvice

    When you do an" investigation"... Please, do it properly. Do NOT make up stories... and do not cause that the drivers sign papers without consent.
    Thank you!

    Doesn't Recommend
  2. 2 people found this helpful  

    What a disaster, a real, honest, complete, disaster.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Corporate Office Dweller in Warrenville, IL
    Former Employee - Corporate Office Dweller in Warrenville, IL

    I worked at Durham School Services

    Pros

    The industry itself is very interesting.
    Most of the field staff are a delight to work with.
    Front line staff in the office are solid people that you can count on.
    A couple, I emphasize a couple, Director level management people are terrific and are the best you'll ever work with.

    Cons

    Turnover and the threat of layoffs are constant. Seemingly every Friday there is an annoucement of some sort.
    The good people are leaving in droves.
    Senior management treats front line people like dirt and could care less about them.
    The strategic thinking of senior management clearly shows a strong disconnect with not only what happens in the corporate office, but with reality as well.
    Education requirements for internal job postings exceed the actual education achievement of the supervisor for that position.
    Horrible managers are actually rewarded with more staff and resources instead of being shown the door.
    If you want your opinion listened to and acted upon then you had better be a high priced consultant; otherwise you're whistling in a hurricane.

    Advice to ManagementAdvice

    Listen to the people who work hard for you instead of the consultants and the failed managers at corporate. They have ideas and ways to make things better. Try it sometime.
    Get rid of the failed managers that have neither the respect of the grunts nor the skills to do the job effectively instead of giving them more resources.
    Stop changing business plans every time the wind shifts direction. Pick a plan and stick with it.
    Understand that consultants are not always right and realize that maybe, just maybe, the people who do the job day in and day out know better than those people.

    Doesn't Recommend
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