There are newer employer reviews for Duty Free Americas

Actively looking for a another job, I cant wait to get out of this company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Manager in Miami, FL
Current Employee - Manager in Miami, FL

I have been working at Duty Free Americas full-time (more than a year)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Good exposure to meet people from different places, nothing else

Cons

Head managers are afraid of the owners and treat employees really bad, they dont care about employess at all. Schedules are insane! very long hours...salaries are low in comparison with expectations. Zero tolerance for mistakes.

Advice to Management

Definetely management needs to update their policies, promotions, happy employees produce more than miserable ones. Reviewieng company policies is a must.

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  1. Pure misery

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Duty Free Americas full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Meeting people from all around the world, The Airport it's self is great.

    Cons

    Management admitted they no longer care about the employees. Cutting hours, way to much managers and supervisors. The push us into sales that are hard to obtain when there are no passengers to sell to. They don't realize that with happy employees, you get happy customers and with happy customers you get good sales. But by telling us not to talk, socialize and stand in your assigned area, and never ever being told you are doing any kind of good makes for very poor sales. Won't work with scheduling issues such as kids, school and another job. They don't care. Period, end of subject! They yell at you and degrade you on the sales floor in front of customers.

    Advice to Management

    Care a bit more about your employees, your have happy employees you get better sales. Encourage growth, tell people once in a while that they are doing a good job. Thank them!

  2. Helpful (2)

    Revamp Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Salt Lake City, UT
    Former Employee - Sales Associate in Salt Lake City, UT

    I worked at Duty Free Americas full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Meeting a lot of fun people.

    Cons

    Management has no respect for employees, very high turn around. Unreasonable goals. Working every holiday. Company says in employee handbook that the strive for employee satisfaction. So far that is an epic failure. Very low morale. Breaks are often forgotten.

    Advice to Management

    Respect employees, treat them great and they will stay.

There are newer employer reviews for Duty Free Americas

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