There are newer employer reviews for Duty Free Americas

2 people found this helpful  

EHHH..

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Store Manager in Miami, FL
Current Employee - Store Manager in Miami, FL

I have been working at Duty Free Americas

Pros

The pro for working here is that its in the airport and that opens doors. TSA cleared an customs cleared. They also really dont pressure you on your sales. A lot of employee coverage is also a big plus.

Cons

Ok. unless your the morning manager, ur stuck working an ugly schedule, if ur new that means fri,sat and sun all closing.... when i say closing it means, until the last international flight leaves. Some times 9 sometimes 3 am. You're at the mercy of the airlines.. delays etc.. Upper management is in the same airport and dictate your every move. EVERY MOVE.. THEY LIVE BY WRITE UPS. Their is 3 store managers per store not 1.

Advice to ManagementAdvice

PLEASE let us be managers and run a business. Dont micromanage us.

Disapproves of CEO

16 Other Employee Reviews for Duty Free Americas (View Most Recent)

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  1. 2 people found this helpful  

    DFA was awesome...now not so great to work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Store Supervisor in Buffalo, NY
    Former Employee - Store Supervisor in Buffalo, NY

    I worked at Duty Free Americas

    Pros

    You meet interesting people. The tasks are very easy that they ask of you.

    Cons

    I worked there 3 years and got canned for "cell phone" use. The one I worked at was very shady and was run poorly. From what I hear they have cut everything that was once good about that place. They cut hours, pay, bonuses, tuition reimbursement, employee christmas party, everything.

    Advice to ManagementAdvice

    The company was strong when they had good leaders as managers. Ones that have good communication as well. They should go back to the approach they used to have with the bonuses and promoting from within the company...but it doesnt look like they will be doing that. The company had a lot going for them and was a great place to work for...i cant say that anymore.

    Recommends
    Disapproves of CEO
  2. 2 people found this helpful  

    Duty Free Americas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Supervisor in Buffalo, NY
    Former Employee - Supervisor in Buffalo, NY

    I worked at Duty Free Americas

    Pros

    You get a lot of experience dealing with every facet of retail sales. And the discount isn't bad either. 25%!

    Cons

    You pretty much have to work every holiday - canadian and american.

    Advice to ManagementAdvice

    You should be a little bit more considerate of your employees.

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