There are newer employer reviews for Duty Free Americas
There are newer employer reviews for Duty Free Americas

See Most Recent

Good place to work with abysmal pay and almost overwhelming workload

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Helpdesk Support Engineer in Hollywood, FL
Former Employee - Helpdesk Support Engineer in Hollywood, FL
No opinion of CEO

Pros

The people I worked with were friendly,and the environment was great. While sometimes our workload was too much, working with people that you are friendly helps alot.

Cons

The pay was extremely low for the work performed. The lower paid employees would have to be on-call and get woken up at odd hours of the night and morning for one week a month, which almost destroyed the entire experience. There is no bonus for being on-call, and you would never get to come in late because you stayed up 4 hours the night before taking calls.

Advice to Management

Being on-call is a horrendous experience, especially because you cannot make a mistake without it causing endless hours of work, so there should be some motivation in taking the calls, for example extra pay, or extra time off. It Almost soured by entire experience with Duty Free Americas.

Other Employee Reviews for Duty Free Americas

  1. Helpful (2)

    DFA was awesome...now not so great to work at.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Supervisor in Buffalo, NY
    Former Employee - Store Supervisor in Buffalo, NY
    Recommends
    Disapproves of CEO

    Pros

    You meet interesting people. The tasks are very easy that they ask of you.

    Cons

    I worked there 3 years and got canned for "cell phone" use. The one I worked at was very shady and was run poorly. From what I hear they have cut everything that was once good about that place. They cut hours, pay, bonuses, tuition reimbursement, employee christmas party, everything.

    Advice to Management

    The company was strong when they had good leaders as managers. Ones that have good communication as well. They should go back to the approach they used to have with the bonuses and promoting from within the company...but it doesnt look like they will be doing that. The company had a lot going for them and was a great place to work for...i cant say that anymore.


  2. Helpful (2)

    Duty Free Americas

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Buffalo, NY
    Former Employee - Supervisor in Buffalo, NY

    Pros

    You get a lot of experience dealing with every facet of retail sales. And the discount isn't bad either. 25%!

    Cons

    You pretty much have to work every holiday - canadian and american.

    Advice to Management

    You should be a little bit more considerate of your employees.


There are newer employer reviews for Duty Free Americas
There are newer employer reviews for Duty Free Americas

See Most Recent

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