296 Employee Reviews (View Most Recent)

Sort: Rating Date

1 person found this helpful  

Call Center Environment--Micromanagement to the Extreme

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Financial Services Representative  in  Sandy, UT
Current Employee - Senior Financial Services Representative in Sandy, UT

I have been working at E*TRADE Financial full-time for more than a year

Pros

Benefits are decent. You get paid time and a half for overtime because everyone except managers are hourly. It's a good place to get licensed and start out, but not a good place for a career.

Cons

Wow, where do I start? Very hard to get time off. Micromangement at its finest. Pay is not great for the industry. There is not much upward movement--only lateral movement. They say there are tons of ways you can go but there's not, just different teams within customer service and a call center.

Doesn't Recommend
Negative Outlook
No opinion of CEO

Other Reviews for E*TRADE Financial

  1. 1 person found this helpful  

    It has been a decent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Service Representative  in  Alpharetta, GA
    Current Employee - Senior Financial Service Representative in Alpharetta, GA

    I have been working at E*TRADE Financial full-time for more than a year

    Pros

    The best reasons to work for E*TRADE for me are benefits the compensation could be better. I feel the medical and dental insurances are superior. There are also other benefits such as 5% 401k matching and tuition reimbursement

    Cons

    The downside is the micro management on the lower service teams. It is more of a political game when it comes to promotion. Several individuals come to this company with years of experience and I feel they are belittled to fit the call center mode.

    Advice to ManagementAdvice

    Really show your appreciation through the bonuses.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Overall it's a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Analyst  in  Jersey City, NJ
    Current Employee - QA Analyst in Jersey City, NJ

    I have been working at E*TRADE Financial full-time for more than a year

    Pros

    Good team and there's a ton of knowledge to be learned.

    Cons

    Non-traditional hours, work/life balance can be difficult, work may become repetitive and dull

    Recommends
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for E*TRADE Financial.

Worked for E*TRADE Financial? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.