There are newer employer reviews for E*TRADE Financial
There are newer employer reviews for E*TRADE Financial

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Senior program manager

Former Employee - Senior Program Manager in Menlo Park, CA
Former Employee - Senior Program Manager in Menlo Park, CA

I worked at E*TRADE Financial full-time (More than 5 years)

Pros

Good tech team to work with

Cons

Poor management team, not much career growth

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  1. Helpful (1)

    Call Center Environment--Micromanagement to the Extreme

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Services Representative in Sandy, UT
    Current Employee - Senior Financial Services Representative in Sandy, UT

    I have been working at E*TRADE Financial full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits are decent. You get paid time and a half for overtime because everyone except managers are hourly. It's a good place to get licensed and start out, but not a good place for a career.

    Cons

    Wow, where do I start? Very hard to get time off. Micromangement at its finest. Pay is not great for the industry. There is not much upward movement--only lateral movement. They say there are tons of ways you can go but there's not, just different teams within customer service and a call center.

  2. Financial Services Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative in Sandy, UT
    Current Employee - Financial Services Representative in Sandy, UT

    I have been working at E*TRADE Financial full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Physical location is close to the freeway. The doors are open when you get to work. Most of the managers could fog up a mirror.

    Cons

    In four years time, my hourly pay has increased about 7%. My health insurance costs for identical coverage has increased by over 36%! I actually take home less now than when I started because Etrade now takes so much more out of my check for health insurance. At the same time the fomer CEO Steve Frieburg saw his base pay go form 1 million to over 3 million the second year. The managers were all managers with companies that Etrade bougtht before the collaterized mortgage fiasco. Only 1 manager is actually a manager due to a promotion . 4 of our managers, including a top level executive, came to Etrade from Fidelity because they got laid off at Fidelity. Etrade was NOT their first choice for employment and it shows. Management FORBIDS any direct communication with the CEO. It is MANDATORY that ALL employee to CEO communicaiton be perused by immedate management first. Etrade stock has never been valued at more that 1/2 of what TD Ameritrade trades for. After working at Etrade it is easy to see why. This company could spoil an erotic dream!

    Advice to Management

    Tread your employees like the valuable resources they are. Do not assume that a 75% turnover rate every four years is normal! Train your managers to motivate and not terrorize!

There are newer employer reviews for E*TRADE Financial
There are newer employer reviews for E*TRADE Financial

See Most Recent

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