E*TRADE Financial

  www.etrade.com
  www.etrade.com
There are newer employer reviews for E*TRADE Financial

1 person found this helpful  

Decent Customer Service Job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Financial Services Representative in Salt Lake City, UT
Former Employee - Financial Services Representative in Salt Lake City, UT

I worked at E*TRADE Financial full-time (more than an year)

Pros

Decent benefits, pay, and training. At 5:00, you can leave and forget about your job (in a good way).

Cons

Aside from "licensed stockbroker" sounding important, just another customer service job in a call center.

Advice to ManagementAdvice

I realize a call center job is a call center job, but there's no reason why management couldn't treat it like more than that. In general, FSRs are relatively well educated, and management could treat them more like professionals than like mere phone jockeys.

Recommends
Neutral Outlook
No opinion of CEO

326 Other Employee Reviews for E*TRADE Financial (View Most Recent)

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  1.  

    Financial Services Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Consultant in Charlotte, NC
    Current Employee - Financial Consultant in Charlotte, NC

    I have been working at E*TRADE Financial full-time (more than an year)

    Pros

    Good suite of products and services for entry and mid level investors.

    Cons

    Back office operations completes work on their own timeline with no communications. No coaching from management - only directives. Senior Leadership not approachable. No clear direction for the company.

    Advice to ManagementAdvice

    Develop a strategic direction for the company, then develop a matching pay plan and coach your way to success.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    good product company to work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at E*TRADE Financial full-time

    Pros

    Process driven
    Technologically in the forefront
    Work life balance

    Cons

    Education and rich experience is sometimes underweighed
    Not sure why some folks not with rich experience and education are in the higher level

    Recommends
    Positive Outlook
There are newer employer reviews for E*TRADE Financial

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