E*TRADE Financial

www.etrade.com
There are newer employer reviews for E*TRADE Financial

 

Determination and communication will get you far within the company - ask how you can get ahead and you just might!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Team Lead, Customer Service in Charlotte, NC
Former Employee - Team Lead, Customer Service in Charlotte, NC

I worked at E*TRADE Financial

Pros

Young company - their youth makes them more aggressive at implementing new technologies and providing new products for the customers.
Growing company - though the economic downturn has had it's toll on many companies, E*TRADE is still focused on growth. They constantly promote expanding their customer base by offering new products and undertaking more business partnerships.
Fast paced - there's always something new and different happening. You may find that you're in customer service but working on other projects and working with other departments.
Potential for career development - though costs can be an issue if you speak with management about improving your skills if it's a plus for the company you may get what you ask for.

Cons

Young management - not that age makes you a more skilled manager, but a manager or team lead with 1 or 2 years of work experience in total, even with a degree, doesn't have all the skills needed to lead a group (especially when more than the half the group is older than them).
Lack of focus on core functionality - new features are great for the customer, but sometimes the drive to put out new features overshadows the necessities of correcting systems that are long overdue for a fix.

Advice to ManagementAdvice

More performance evaluations - a once a month/quarter/year evaluation isn't good enough for most people. Going over stats also isn't entirely giving a representative a good evaluation either.
Honesty - not that you can tell your representatives everything, but for major issues it's better to let your workers know the situation than to wait until the last minute and create confusion and mistrust.

No opinion of CEO

337 Other Employee Reviews for E*TRADE Financial (View Most Recent)

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  1. 2 people found this helpful  

    I don't see a long term career opportunity at E*TRADE.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Financial Service Representative in Alpharetta, GA
    Current Employee - Financial Service Representative in Alpharetta, GA

    I have been working at E*TRADE Financial

    Pros

    They did paid me to get my series 7 & 63. The vacation time is good.

    Cons

    The pay is really bad. They are all about the negative and you are never told about the positive. Can you say Micro-Managers that get really excited about their name tag and "power".

    If you are licensed then stay away. If you don't have your license, leave after you get it.

    Advice to ManagementAdvice

    Not everything is a metric and a number. If you didn't focus on each individuals number, those individuals might actually spend time to work with other departments to get things done. There is too much turnover, I am tired of being one of the few people that can actually get something done, because everyone else is too new or too stupid.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    You learn very fast to get out of the way of the train.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Auditor in Arlington, VA
    Former Employee - Auditor in Arlington, VA

    I worked at E*TRADE Financial

    Pros

    The innovative culture gives you opportunities to continue with the process improvement. Internal transfers can broaden your work experiences and strengthen customer focus.

    Cons

    The work place environment overly depends on competition, which reduces cooperation amongst varying departments and ranks. Also, employees are constantly in the dark, there are too many secrets.

    Advice to ManagementAdvice

    Motivate your employees with better incentives/rewards, you can start by adopting best practices from 10 companies Best Places to Work. Stop managing people by fear, otherwise it will continue to drive away your best talent.

    Recommends
    No opinion of CEO
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