EBSCO Publishing

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2 people found this helpful  

Long working Hours and be careful with Supervisors

Anonymous Employee (Former Employee) Ipswich, MA

ProsThey offer flexible hours depending on the territory. Nice environment. EBSCO offers excellent products, so its easy to sell overseas. A lot of work for the day to keep you busy. They provide free coffee. They have their own gym. Every other month they offer product training through online or in person.

ConsIts depressing to see how direct managers wash their hands and let others do their work for them. Specially if they have the power to manipulate in a deceitful way their decisions and commissions without the TOP managers knowledge. TOP managers don't supervise sales or assignments coming from the lower management otherwise if its yearly.
 They don't offer sufficient vacation time, neither allow to take personal or sick days specially if you have kids. If there's an issue, you can NOT complain to anyone within the company- it looks they protect the managers. Too many long working hours without a break if you cover a large territory. If someone reach the sales goal, there is NOT appreciation or recognition from direct managers- They require only to make sales and achieve goals without any gratitude or smile. Usually the direct managers don't tell an employee to stop for a break even though is written in the company policy. Difficulties working with other departments, a lot of miscommunication between them. No monthly meetings between team members only yearly or quarterly.

Advice to Senior ManagementDirect Managers should do their own assignments and NOT other sales agents. Employees with families should have more flexibility at work. Commission sales should be supervised by TOP managers and NOT by direct managers. Team meetings or sales goals should be accurately supervise monthly.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    A good work place for someone who joined with close ties to the top or middle management. Experience varies for others

    Software Engineer (Former Employee) Ipswich, MA

    I worked at EBSCO Publishing


    Pros: Work overtime is not commonly seen at this work place. Most employees seem to be able to take PTO… Cons: Individual experience may vary from department to department. Basically you have to figure out your own way… Advice to Senior Management: Stop meeting and start managing. More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Working at EBSCO Publishing

    Field Sales Representative (Current Employee) Madison, WI

    I have been working at EBSCO Publishing


    Pros: Good Product Supportive resources competitive spirit strong sales environment Cons: Communication among employees discouraged Poor feedback on performance Advice to Senior Management: Provide positive feedback is as important as critical evaluation No, I would not recommend this company to a friend More
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