EDF Energy

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49 Employee Reviews (View Most Recent)

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  • Culture & Values
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  • Senior Management
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OK for the short-term

Guest Service Assistant (Current Employee) London, England (UK)

ProsGreat staff, friendly environment. Meet lots of people from around the world, including the occasional celebrity. Once past your probationary period you get a staff pass for a limited number of free tickets to all Merlin attractions, worldwide.

ConsShift patterns - working weekends and variable early/late shifts can affect your social life outside of work. Due to the London tourism peak season being during school holidays means it can also be difficult to book time off during those periods. Occasional lack of passing on vital work related information (such as 2-4-1 offers) to all departments can lead to customers being provided with the wrong information. This irritates both staff and most importantly the customer who could feel let down by the company and not get the most from their experience.

Advice to Senior ManagementMaking staff welfare (inc. annual leave) a priority. In the case of holidays, look into each case thoroughly where more than two members of a team wish to take leave at the same time. Make sure correct information ( regarding the product for instance ) is divulged properly between departments, from the highest tot eh lowest team member.

Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good place to work

    Anonymous Employee (Current Employee)

    I have been working at EDF Energy


    Pros: Loyalty, they treat staff well. detailed in everything. Cons: slow to act against competitors, promotion is not transparent Yes, I would recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Laughably inept management, nice non-management people

    (Current Employee) London, England (UK)

    I have been working at EDF Energy


    Pros: Autonomy, final salary pension scheme. Most of the people… Cons: Senior management has created a poisonous atmosphere where people are frightened to take decisions. Awful hypocrisy of HR pontification completely at odds with reality… Advice to Senior Management: Poor quality management costs this company millions of pounds a year and blame is pushed down to those least… No, I would not recommend this company to a friend More
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