156 Employee Reviews (View Most Recent)

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Great experience, amazing travel opportunities, low pay

Former Employee - Operations Coordinator  in  Cambridge, MA
Former Employee - Operations Coordinator in Cambridge, MA

I worked at EF Education First North America full-time for more than 3 years

Pros

Enthusiastic, fun co-workers; unreal travel perks; plenty of challenging work; fun environment

Cons

Long hours with low compensation; understaffed at busy times; not much room for upward mobility

Other Reviews for EF Education First North America

  1.  

    Great first job - little room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tour Consultant  in  Cambridge, MA
    Former Employee - Tour Consultant in Cambridge, MA

    I worked at EF Education First North America full-time for more than a year

    Pros

    Fun company, younger staff, beautiful office, good/affordable health benefits & opportunity to travel. While I was there we had every other Friday off - huge plus. A great first job for someone right out of college & a great place to make new friends!

    Cons

    High expectations for little pay. Felt like just a number - not a lot of opportunity for growth. Salary wasn't high enough to make living in the Boston area attainable.

    Recommends
  2.  

    Review for Go Ahead Tours, sister company of EF

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tour Consultant  in  Cambridge, MA
    Former Employee - Tour Consultant in Cambridge, MA

    I worked at EF Education First North America full-time for more than 5 years

    Pros

    Good pay in sales for top-performers, excellent benefits (medical/dental, 3/4 weeks vacation, annual free trips) professional development (in sales) recently implemented, friendly atmosphere, fun product to sell (who doesn't love to travel?)

    Cons

    The leader here is, sadly, not a leader; obsessed with arbitrary numbers (except the numbers that count, customers booked), making broken promises of prizes based on bookings and not delivering incidentally destroying all credibility on the part of management, extremely poor communication from management on job expectations, impulsive decision making on the part of leaders and senior management, constant change of marketing message and sales strategy making a steady bonus and sales techniques nearly impossible. This used to be an amazing place to work that respected hard work, experience, encouraged creative input, and top sales performance. Now, unfortunately, not even a top sales person has any kind of job security because of the impulsive, inexperienced leadership here. It's sad indeed and I truly hope they are able to turn it around because the product, tour directors, and employees are incredible.

    Advice to ManagementAdvice

    Someone should be watching the decisions of the current leader at Go Ahead Tours. Put in place a leader who is credible, honest, and makes decisions that are in the best interest of growing the company and profit.

    Doesn't Recommend
    Negative Outlook
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