There are newer employer reviews for ERF Wireless
There are newer employer reviews for ERF Wireless

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Mediocre place to start working for the sole purpose of bulking your resume as an entry level job.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Help Desk
Current Employee - Help Desk

I have been working at ERF Wireless

Doesn't Recommend
Doesn't Recommend

Pros

+Excellent entry level job opportunities for students straight out of college. +Gain fundamental technical knowledge on RF technology and basic computing. +Learn the basics on networking and general workings of an ISP environment. +Friendly workers and regional managers.

Cons

-Minimal chances of advancement within the company. -Pay wage is far below industry standard for Help Desk even if employed over 2 years. (bottom 5%) -Elitist corporate attitude. -Poor performance within the stock market has caused a permanent wage freeze for all employees. -Lack of strategic funding has caused most of the networks to have frequent ongoing problems; causing a very high work load for Technical Support and Field Services. -Impossible to afford Health Benefits. Most if not all employees currently at ERF Wireless are left uninsured.

Advice to Management

Pay your employees industry standard salaries. Provide affordable health benefits. If the workers are happy and healthy, this reflects on happier customers and better sales.

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  1. Helpful (1)

    Extremely inefficient organization, poor leadership and resource use.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ERF Wireless

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Very few pros to working for this failing organization. Doesn't take much to excel above the majority of those employeed.

    Cons

    Where to begin? Poor use of available resources, company buys up smaller networks that are doing well on their own and bleeds them dry. Elitist attitude of majority of management, of which there are far too many to begin with. Only a handful of employees per mid-level manager. Management spends majority of time fighting over who makes the calls, requests information from their technical employees and then completely disregards all information given although the majority of management have no actual experience or expertise in the field.

    Advice to Management

    Cut back on the number of people who "make calls." Listen to your employees, cut back on the arrogance and elitist attitudes.


  2. Helpful (1)

    NOCC _ Technical Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - NOCC - Technical Support in League City, TX
    Former Employee - NOCC - Technical Support in League City, TX

    I worked at ERF Wireless full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Most co-workers and a few upper management and the customer base

    Cons

    The split 12 hr work weeks and lack of communication of sale off of assets as well as proper training when moved into the NOCC and much network information that should have been readily available.

    Advice to Management

    The above cons were brought up during my exit interview.


There are newer employer reviews for ERF Wireless
There are newer employer reviews for ERF Wireless

See Most Recent

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