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1 person found this helpful  

If your only option is job here or live in cardboard box, flip a coin and hope it comes up cardboard box

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Corporate - Happy Ex-employee  in  Austin, TX
Former Employee - Corporate - Happy Ex-employee in Austin, TX

I worked at EZCORP

Pros

If you live close, commute can be short
You may also get lucky with salary. Not tied to ability, contribution or effort.

Cons

There are some good people there but most leave soon.
There are some toxic people in influential positions at a few levels.
The culture is very much point fingers and "cya".
Unable to effectively manage projects/priorities. Bring in consultants and let them manage themselves. Insult, berate and threaten employees rather than develop them. QA? 2 letters in the alphabet. and most likely, they don't belong.
Benefits - if you are able to determine what they are - are weak. Have you ever worked anywhere where you pass anyone from HR in the hallway and they look down at the floor instead of saying hi to you? I'm not the only one at ezcorp who has.

Advice to ManagementAdvice

Finish what you started is probably not it.

Doesn't Recommend
No opinion of CEO

Other Reviews for EZCORP

  1. 2 people found this helpful  

    EZCORP is a great company to work for, but not filled with career advancement opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Store Manager  in  Columbia, MO
    Current Employee - Store Manager in Columbia, MO

    I have been working at EZCORP

    Pros

    EZCORP takes pride in its business and how it conducts itself. It chooses high quality employees and training can be described as complete. Customer interaction is always fun and the facilities are typically top-notch and provide a banking atmosphere rather than a typical payday loan store.

    Cons

    There is a glass ceiling of sorts between the Store Manager level and Area Manager level. In my experience, new Area Managers are not promoted from within, they are hired from outside. If you are working at the store level, do not expect to advance beyond this without proving that you are a superstar, top 2% performer with several years of experience and education to support it.

    Recommends
    Approves of CEO
  2. 3 people found this helpful  

    You have to do more than just give someone a paycheck...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at EZCORP

    Pros

    Competitive salary with reasonable health benefits
    Good location with easy access to Mopac and Ben White
    Most of the entry level employees are very friendly

    Cons

    Horrible senior management, particularly in IT.
    No accountability
    No quality assurance
    No documented processes
    No support from senior management for new ideas
    Poor resources for executing job functions
    No training opportunities
    No advancement
    Very low morale

    Advice to ManagementAdvice

    Empower your employees by putting them in control of their success or failure. Stop setting your employees up for failure by setting realistic timelines for delivery. Set standards for work and hold people accountable to that standard. Treat people like adults, instead of being so dismissive and disrespectful. Be proactive, instead of reactive, when it comes to quality. Adopt new methods to work more efficiently, instead of simply asking people to work more hours. You lack true leadership and common sense at the senior management level.

    Doesn't Recommend
    No opinion of CEO
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