There are newer employer reviews for EarthLink

In search of a new business model

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Atlanta, GA
Former Employee - Anonymous Employee in Atlanta, GA

I worked at EarthLink full-time (more than 3 years)

Pros

The senior management made an effort to be transparent and compensated people well during the continued attrition of the dial-up access business.

Cons

Continued layoffs in the consumer division.

Advice to ManagementAdvice

Look beyond middle management. Make an effort to hear from the ranks.

Doesn't Recommend
Neutral Outlook
Approves of CEO
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  1. 1 person found this helpful

    No Plan

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Atlanta, GA
    Current Employee - Director in Atlanta, GA

    I have been working at EarthLink full-time (less than a year)

    Pros

    Comp is OK. Benefits are nice but cost too much.

    Cons

    No Plan, no organization, no tools, no direction.

    Advice to ManagementAdvice

    Plan

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful

    Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Delivery in Burlington, MA
    Current Employee - Service Delivery in Burlington, MA

    I have been working at EarthLink full-time (more than 10 years)

    Pros

    Solvent company, convenient work location

    Cons

    Lack of communication. Out sourcing jobs to India and the Philippines. Less than a 2% merit raise. The only increase in 6 years. Too many Chiefs and not enough Indians. Bonus plans rolled out to Salary employees and Supervisors and nothing for the worker Bees.

    Advice to ManagementAdvice

    Lack of communication, no feedback welcomed by the employees doing a specific job to see how a different way could be better from employees handling that job every day. Morale is at it's lowest level. Same old bull, no change as we were promised. We are reminded that we are lucky to be employed. What happened to Happy workers are Productive workers. You get what you give!!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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