There are newer employer reviews for EarthLink
There are newer employer reviews for EarthLink

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Helpful (1)

No Plan

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Director in Atlanta, GA
Current Employee - Director in Atlanta, GA

I have been working at EarthLink full-time (Less than a year)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Comp is OK. Benefits are nice but cost too much.

Cons

No Plan, no organization, no tools, no direction.

Advice to Management

Plan

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  1. Helpful (2)

    Average

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Delivery in Burlington, MA
    Current Employee - Service Delivery in Burlington, MA

    I have been working at EarthLink full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Solvent company, convenient work location

    Cons

    Lack of communication. Out sourcing jobs to India and the Philippines. Less than a 2% merit raise. The only increase in 6 years. Too many Chiefs and not enough Indians. Bonus plans rolled out to Salary employees and Supervisors and nothing for the worker Bees.

    Advice to Management

    Lack of communication, no feedback welcomed by the employees doing a specific job to see how a different way could be better from employees handling that job every day. Morale is at it's lowest level. Same old bull, no change as we were promised. We are reminded that we are lucky to be employed. What happened to Happy workers are Productive workers. You get what you give!!


  2. Helpful (2)

    Highest churn in the industry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Burlington, MA
    Current Employee - Sales in Burlington, MA

    I have been working at EarthLink full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Decent benefits, time off, medical. If your resume is riddled with used car sales positions, this is the place to get your feet wet in high-tech.

    Cons

    Sales force has the highest turn-over rate in the industry. Most sales people do not last 6 months and sigh a relief when they are laid off.

    As a sales person you will have zero support from management. You are a one man team (lead generation, call lists, marketing, engineering, pricing, etc). You will be micromanaged to death yet required to set two new appointments while attending two new appointments each day. Managers will actually draw up your schedule for a 12 hour day, 5 days a week.

    Compound this with numerous management meetings, useless technology training put out by "marketing" personnel, and you will fail like most who have been through these doors.

    Advice to Management

    Moral is at an all time low, micro-management is not the solution. Fix the numerous issues that plague the day to day operations of the sales person (botched installs, confusing pricing, useless Sales Engineers), provide actual real useful tools and education to the sales people.


There are newer employer reviews for EarthLink
There are newer employer reviews for EarthLink

See Most Recent

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