EarthLink

  www.earthlink.net
  www.earthlink.net
There are newer employer reviews for EarthLink

2 people found this helpful  

Account Director II

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Account Manager in Atlanta, GA
Current Employee - Senior Account Manager in Atlanta, GA

I have been working at EarthLink full-time (more than an year)

Pros

The base pay is great with standard benifits. Expanding product portfolio quickly to adjust to newer market. A very large retail footprint. The agent channel is very robust and fruitful.

Cons

Commishion Structure is very complex, targets are unrealistic, to much consolidation in the product business units. Executive Turnover is high causing great uncertanty within the organization.

Advice to ManagementAdvice

Align the salesforce and eliminate internal competition and adopt an new compensation model that is inline with company goals of growing revenue.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

266 Other Employee Reviews for EarthLink (View Most Recent)

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  1. 4 people found this helpful  

    There are a lot of better places to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Branch Manager in Milwaukee, WI
    Former Employee - Senior Branch Manager in Milwaukee, WI

    I worked at EarthLink full-time (more than 5 years)

    Pros

    If you wait 9 months to a year senior management will change so if there is someone you don't like there is a short term you'll need to endure until that person leaves.

    Cons

    There is a serious lack of corporate vision which translates to confusion throughout the company. Last week they let go another 200-250 employees. Like the Titanic the problem wasn't the ship is sinking, it's the environment the passengers would endure once they were in the water. This ship named EarthLink is sinking and they have no boats, life jackets. or any other protection for those in the water. Like the Titanic, the lower you are in the ranks the worse you are treated.

    Advice to ManagementAdvice

    Quit trying to be something you're not. Your largest investments were made as a CLEC and those investments dictate who you are. Your IT capabilities are limited and you are not ready for prime time. I realize your stock would be higher valued at an IT services entity but you are not there.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Consider Other Options
    First!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Atlanta, GA
    Former Employee - Director in Atlanta, GA

    I worked at EarthLink full-time (less than an year)

    Pros

    Flexible work schedule able to work from home or a variety of hours; casual dress code every day of the week; convenient locations with free parking;

    Cons

    Systems and infrastructure are outdated/poorly managed; weak C-level leadership; culture is not welcoming to newcomers; poor onboarding; hard to build relationships and difficult trusting employees in the hr department; lack of confidentiality in personnel who should be trained to do so; no performance review or feedback on performance.

    Advice to ManagementAdvice

    Management does not listen to employees who suggest change.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for EarthLink

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