EarthLink

  www.earthlink.net
  www.earthlink.net
There are newer employer reviews for EarthLink

 

Company for Performance Oriented People...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Systems Administrator in Pittsford, NY
Current Employee - Systems Administrator in Pittsford, NY

I have been working at EarthLink full-time (less than an year)

Pros

Extremely High Tech, fast paced environment. If you are a self started, love technology and love learning this is a place to check out.

Cons

Company does not have designated "SICK" time. Sick time, vacation time and any other time off is rolled into PTO. Also all time off must be taken in the year acquired, no rolling over to next year.

Advice to ManagementAdvice

Simplify and enhance onboarding and support procedures. Too complex, no continuity. Scrap eClear and accelerate roll out of Remedy. Don't micro mange your people and communicate better. Mail system needs improvement.

Recommends
Positive Outlook
Approves of CEO

266 Other Employee Reviews for EarthLink (View Most Recent)

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  1.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Operations in Atlanta, GA
    Former Employee - IT Operations in Atlanta, GA

    I worked at EarthLink as an intern (less than an year)

    Pros

    Great work environment and the management is really helpful and supportive.

    Cons

    There is nothing negative about EarthLink.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A typical tech company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in Rochester, NY
    Current Employee - Engineer in Rochester, NY

    I have been working at EarthLink full-time (less than an year)

    Pros

    Some of the coworkers, the technical puzzles/challenges, the paychecks. Flexible work arrangements once you 'prove' yourself.

    Cons

    The chaos. People are working too long, hard and frantically. Working a 60 hour week doesn't mean you are accomplishing more -- it means you are shortchanging your health, your family, and your life. People WILL be more productive if they have enough rest and downtime to recharge their brains.

    Advice to ManagementAdvice

    Dear Upper Management: Pay more attention to the nuts and bolts, day to day operations and don't even THINK about any more acquisitions until the current systems are integrated. With trouble tickets, don't worry about how long it takes a ticket to close -- worry about whether your customer was happy with the service and resolution.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for EarthLink

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