There are newer employer reviews for Eat'n Park

 

Great for college students but not for full time employees

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Food Server  in  Pittsburgh, PA
Former Employee - Food Server in Pittsburgh, PA

I worked at Eat'n Park

Pros

They have a great benefits package and are very flexible with scheduling, for students and regular employees alike. They offer scholarships, profit sharing, and retirement plans. Depending on the location, you can also make pretty good money. I averaged about $15 an hour, or about $24,000 a year when working full time. If you are a student, you can go "seasonal" and just work during breaks and holidays which is a great perk. They pay time and a half for holidays and there is room for some advancement if you are looking into restaurant management as a career option. It can also be a very fun place to work depending on the staff and the way the day is going.

Cons

You are not necessarily treated with respect. Customers and management alike look down on the employees, especially servers, and they are spoken to like children. You do a lot of work for the money you make, and it increases as management expects the people they pay the least hourly to compensate for cutting back other employees, i.e. greeters and dish personnel. Oftentimes management does not listen and does things that do not make sense, and are not sensitive to the needs of servers.

Overall, moral can be very negative and coworkers are often very moody. It can also be very stressful for not very much money, but that is probably true for all jobs in this category.

Advice to ManagementAdvice

Listen to your servers!! They are the sounding board for what the most important people in the restaurant think - the customers! Servers want customer satisfaction the most out of all employees in the restaurant so use them as a sounding board as to what could be done better. Also, it is counterproductive to talk to employees like children because it only builds resentment and can cause people to actively work against you instead of being on board with improving the restaurant.

Recommends

14 Other Employee Reviews for Eat'n Park (View Most Recent)

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  1.  

    Not the place for smiles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Server  in  Pittsburgh, PA
    Former Employee - Server in Pittsburgh, PA

    I worked at Eat'n Park

    Pros

    Decent money, most of the employees are enjoyable people to work with, able to give you days off if you request them off in enough time (enough employees to cover a shift), easy to pick up an extra day or two if needed, they will train you for other positions if you'd like, benefits package for those who work 32+ hours a week on average.

    Cons

    Management treats a lot of employees unfairly and play favorites, sometimes will mess up your schedule and put you on shifts you are unable to work or asked to not work, difficult to have a situation improved or fixed by management. Will take the side of an abusive customer just to make them happy and keep them coming back (seen it too many times when a customer has acted out and called employees various names etc and management bends backwards for them even with their unacceptable behavior). Teenagers and kids who come in by the billions, order next to nothing (or milkshakes) and never tip or barely do and make a mess of everything. Management is not very encouraging. There is hardly ever any praise for a job well done (they say its your job to do well and they shouldn't have to tell you "nice work" etc). Again, favoritism, favoritism, favoritism, and more favoritism.

    Advice to ManagementAdvice

    Don't play favorites and treat all of your employees with the same respect. Some praise for good work isn't a bad thing and helps encourage your employees to do that well all the time. Listen to your employees and one has an issue, please try to help out with it, don't just ignore it. Treat your staff well and they'll treat you well. Have an open mind.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Life as an Eat n Park manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Restaurant Manager  in  Pittsburgh, PA
    Current Employee - Restaurant Manager in Pittsburgh, PA

    I have been working at Eat'n Park

    Pros

    always get 1 weekend off a month.

    Cons

    Very demanding for the amount of pay you get. long hours. You always work more than the 50 hours you get paid for. The hourly employees only have to work 32 hours for their health insurance while management has to work 50 for the same rate. Plus the rotating schedule of working all 3 shifts. It just gets very draining when there never seems to be any incentive to work there.

    Advice to ManagementAdvice

    Take a hard look at what you pay your managers. If you pay them industry average then maybe you can expect more out of them. The incentive program is a joke. Why should my bonus be base off of the whole company profit. That should be for the District Managers and V.P. of the company. Managers should have there bonus from there bottom line in the restaurant they work in.

    Doesn't Recommend
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