Ebix
2.4 of 5 69 reviews
www.ebix.com Atlanta, GA 1000 to 5000 Employees

69 Employee Reviews (View Most Recent)

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4 people found this helpful  

This place is a joke.

Anonymous Employee (Current Employee)

ProsIf you live locally near an office-convenient. Benefits are okay, you pay for insurance, have the usual holidays and "extra" days.

ConsManagement skills are so poor that their behavior borderlines on the bizarre. Jobs in the United States are always in flux and in danger of being shipped to India. CEO's relatives hold the highest positions, visiting officers talk about the million dollar company, but compensation is barely above minimum wage. Business is run by putting out fires. Forced to cover for mistakes made overseas- you are rated on how well you cover up those mistakes with customers.

Advice to Senior ManagementYou get what you pay for. Stop running the business as if your outsourcing overseas is a secret to be hidden at all costs. Acknowledge that the language barrier is much to great to overcome in the insurance industry. India is obviously a problem-high employee turnover, the results of their work jeopardizing some of your largest clients, and the cost of customer service in the long run. Quit blaming the front-line employees in America, when the true issue is the most obvious one. Take a good, long, hard look at your management teams and dispose of the ones that are ineffective. Longevity does not a manager or a worthy employee make.

No, I would not recommend this company to a friend

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    • Work/Life Balance
           
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    1 person found this helpful  

    OK place to work

    Anonymous Employee (Former Employee)

    I worked at Ebix


    Pros: good benefits and equitable salary Cons: lots of pressure; uncertain development future for US employees Advice to Senior Management: communicate with US employees more; No, I would not recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    1 person found this helpful  

    Eh.

    IT Guy (Current Employee)

    I have been working at Ebix


    Pros: You're an Indian and you want to live in America. You're related to the… Cons: Long hours with no chance of compensation. Mediocre benefits. Advice to Senior Management: Care about your employees at least half as much as… No, I would not recommend this company to a friend More
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