Echo Global Logistics

  www.echo.com
  www.echo.com
There are newer employer reviews for Echo Global Logistics

4 people found this helpful  

Think twice

  • Comp & Benefits
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
Current Employee - Inside Sales in Atlanta, GA
Current Employee - Inside Sales in Atlanta, GA

I have been working at Echo Global Logistics full-time

Pros

Two weeks of all-expense paid classroom training in Chicago
Young culture, 'Beer Fridays'
Competitive salary for entry level position
Good place to obtain industry knowledge and experience

Cons

Meetings upon meetings (group and one-on-one), day after day, management shadowing you on the phones, and your supervisor sits just feet away from you in an office environment with no walls and no privacy. Metrics are sent out about every two hours. New hires are expected to make 80-100 cold calls, send out two quotes to new clients, achieve 20% talk time on the phones, and add about 30 leads a day (which you aren't allowed to do during office hours). If you have a question or task for your supervisor, they most likely don't have time for you right now because they're stretched thin among 15-20 sales reps.

In December, Echo redesigned its commission structure and nearly all sales reps who were making commission saw a significant decrease in their paychecks - and Echo can change commission anytime it wants to, so we could see another pay cut in the near future. If you're a new hire, you won't make commission for at least a year after you hit the sales floor (unless you get obscenely lucky), and the incentives are few and far between ('free dinner' or 'fancy office chair' are the incentives offered for hitting goals, and they're tough to hit). Also, Echo's Accounts Receivable department exists only to establish and extend credit/buffer days, so you are responsible for obtaining payment from your clients - and commission is based off of what your customers have paid. If your client goes into collections and defaults, you are responsible for about 22% of what they owe...this will be deducted from your paycheck.

When it comes to actually selling, what you find is that you're selling an average product at an average or inflated price in an extremely saturated market. Most businesses you call are very happy with their 'current transportation solution' and have no reason to switch, plus they're annoyed at the amount of calls they get everyday from 3PLs just like you. It's tough to sell on service in an economy where so many businesses just care about price. Bottom line - there are definitely worse jobs out there. These are just things I wish I knew before I took the job.

Advice to ManagementAdvice

Trust your employees and dangle carrots in front of them - their only motivation to achieve goals right now is to keep management off their back. Coercion is NOT the same as motivation, especially not in sales. Give employees some level of autonomy and privacy, along with challenging but attainable goals & incentives, and productivity will increase.

Doesn't Recommend
No opinion of CEO

142 Other Employee Reviews for Echo Global Logistics (View Most Recent)

Sort: Rating Date
  1. 5 people found this helpful  

    Echo is a a legit place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Sales Representative in Chicago, IL
    Current Employee - Client Sales Representative in Chicago, IL

    I have been working at Echo Global Logistics full-time (more than an year)

    Pros

    Really good people. Fun atmosphere. Potential to make decent money. I started right out of college and feel I'm advancing my business knowledge.

    Cons

    A lot of time on the phones. You can do well but it takes a lot of effort.

    Advice to ManagementAdvice

    Maintain the upbeat culture. Keep hiring people with possitive attitudes. Keep up the social events and sports teams.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 4 people found this helpful  

    Good Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales & Procurement Intern in Scottsdale, AZ
    Current Employee - Sales & Procurement Intern in Scottsdale, AZ

    I have been working at Echo Global Logistics part-time (less than an year)

    Pros

    - Good Management
    - Friendly Team
    - Potential for growth

    Cons

    - Very boring
    - Did not have much to do

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Echo Global Logistics

Work at Echo Global Logistics? Share Your Experiences

Echo Global Logistics

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.