Echo Global Logistics
3.1 of 5 102 reviews
www.echo.com Chicago, IL 1000 to 5000 Employees

102 Employee Reviews (View Most Recent)

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Where Careers Go to Die

Senior Account Executive (Former Employee)
Chicago, IL

I worked at Echo Global Logistics full-time for more than 5 years

ProsYou will generally work 8AM-5PM, but longer hours will come depending on the amount of clients you have and what time zone they are in. Echo requires their employees (namely sales employees) to wear many hats so, while it may be annoying to manage all your shipments from entering in the database to invoice payment, all of your clients' payment collections, and deal with inevitable freight claims, it is useful experience that will increase your business savvy if you continue to work in logistics.

ConsEcho has a 'churn and burn' type of atmosphere, in that sales reps and account executives will work like crazy to see little or nothing in return, aside from their base salary check. You are not valued until you produce, but most employees get too worn out before they can do so.

There is virtually zero respect between employees and the lack of professionalism is imminent. No one holds themselves accountable for getting their job done and there are blurred lines with policies and procedures. Additionally, the culture of the company is similar to that of a high school clique. Regardless of your work ethic, education, work accomplishments, etc., it is impossible to move up from an entry-level position in the company unless you are in the in-crowd. It is no wonder that a good portion of management is actually pretty incompetent.

The pay at Echo is severely low. The base salary is generally in the 25-50% compared to average industry rates and because your compensation plan can change at any time. It is not uncommon to see your pay drop from year to year.

Advice to Senior ManagementThe screen when you walk into the office says "Echo Values Its Employees." This is a colossal lie and is evidenced by the amount of untapped potential at the company. HR, managers, etc. should be working with employees within the first three months to determine their strengths, weaknesses, and goals, and help them to realize their potential. 360 feedback would be beneficial because a large portion of management is pretty awful and incompetent.

No, I would not recommend this company to a friend

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1 person found this helpful  

Lots of busy work/ low pay / replaceable

Account Executive (Current Employee)
Chicago, IL

I have been working at Echo Global Logistics full-time for less than a year


Pros: Good place to start out and get something on your… Cons: Frat house. Young inexperienced managers. Too much hiring from within which means you get people with Echo tunnel vision. The bureaucracy is to have systems… Advice to Senior Management: Don't know. Never get to interact with any of them… No, I would not recommend this company to a friend More

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2 people found this helpful  

Work amongst peers but tough to be more than just a number

Inside Sales (Former Employee)
Chicago, IL

I worked at Echo Global Logistics full-time for less than a year


Pros: If you're a young person just starting out, this is a great first job in Chicago. Nearly all of the 300+ employees in Chicago… Cons: A new recruiting class of 20 every month. You are not much more than a number and if you aren't catching on the company… Advice to Senior Management: Having a better system for handling old leads could allow… No, I would not recommend this company to a friend More

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Take a look at the future of logistics... take a look at Echo. Driven, energetic and motivated – the Echo team is made of like minded individuals with one common thread, an opportunity to jumpstart a career at a… Full Overview

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