Ecolab

www.ecolab.com
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3 people found this helpful  

Your life as a Route Sales Representative/Manager

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Route Sales Manager
Former Employee - Route Sales Manager

I worked at Ecolab full-time (more than 3 years)

Pros

Company Van E-150 or similar (No passengers unless employees), Gas card (monitored with mileage), Company Card (Only install/equipment charges monitored through concur), Tools, Equipment (when not over budget for the month), Create your own hours (based on customer needs), Free training (3 weeks upon starting in St Paul), Company paid cellphone, Emroidered Uniforms (Men have better uniforms, Ladies - good luck if you're plus size or tall) Good "Salary", Training fun, Customers once you build rapport as great, When team works together it's easy and you learn a lot more, Good Upper Management in district

Cons

(This is rare about 2 times month)- if You get a call at 9:30 at night 2 hours away and the customer demands you come, guess what - You're going. On call 24hrs a day, weekend shift depends on how many people in your district. You'll work Mon-Fri, Sat, Sun, Mon-Fri then your day off. (12 days straight, may be busy or not) on normal it's Mon 6am -Fri 5pm. Service calls are: Leaking chemical dispensers, Changing Dishmachine motors, Fixing machine leaks, rewiring contactors/transformers, a lot of plumbing (mostly compression) and electrical, Tech support only open business hours 8-5, 8-4 sat, if they're having a bad day they're least likely to walk you through something. DSDM sold a new account, you need to scramble to get equipment and help ASAP. Your compensation depends on your selling/interaction skills, You sign on @42k a year but it's only 7k the rest is your commission. If someone gets hurt or quits, you take care of their territory (Paid for top 20 accounts of theirs only), monthly roll outs you have to accomplish, 300+ accounts to visit whenever and 75+ you have to visit monthly. You are also responsible for collecting debts and removing machines when the customer doesn't pay. You must have someone cover for you if you're sick or on vacation, once you're out of work - don't bother making plans if you're on call. Best suited for Single people with No kids in a very active (Some areas are different based on Metro/Country - Ask the person you ride along with during the interview process) upper management needs to manage people a little better and not let things slide.

Advice to ManagementAdvice

Separate the Sales and Service again - You're killing your best employees to cut your own costs. Promote from within not external because employees are not in their "right" position. Get Tech support open the same hours your managers work, it's hard enough to deal with a down machine and a customer yelling at you while you have to figure it out on your own because none of the other reps answer their phones. Just a suggestion..

Doesn't Recommend
Neutral Outlook
No opinion of CEO

447 Other Employee Reviews for Ecolab (View Most Recent)

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  1. 1 person found this helpful  

    High Potentials Need Only Apply

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Administrator in Saint Paul, MN
    Former Employee - Marketing Administrator in Saint Paul, MN

    I worked at Ecolab full-time (more than 8 years)

    Pros

    Not sure what the pros are any more, aside from selling a good product

    Cons

    High Demand, high stress environment that is not conducive to collaboration, work life balance or any balance at all. Only the few who are considered high potentials seems to thrive. Everyone else is considered and treated as a non-entity and not promotable or necessarily worthy of much of a merit increase. The constant buzz words for the last three years has always been about Culture & Inclusion, but that is just something to make the management feel good about themselves. They honestly don't care and will sacrifice you if you have thoughts or ideas that differ from their own.

    Doesn't Recommend
    Positive Outlook
  2. 1 person found this helpful  

    Increased work, decreased pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Specialist in Boston, MA
    Current Employee - Service Specialist in Boston, MA

    I have been working at Ecolab full-time (more than 5 years)

    Pros

    Company truck with gas card.

    Cons

    I have worked for Ecolab for over 6 years.In the past couple years I have seen: Bonus's taken away, work loads increase by 50+% and pay decreased, long time employee's fired, forced out of positions, demoted and pasted over for promotion with promotions given to people outside the company. My yearly pay raise does not even keep up with the cost of living (averages $8.00 a week / which is Ecolab's standard pay raise for service specialists).In the several years I have worked for Ecolab I have helped get new business, retained business, trained new hires ect.... and there is ZERO reward for your hard work. The sad fact is, we are not employee's we are numbers on paper which no matter how hard you work, they always want more.Ecolab use to be a proud service first / value there employee's company, now it is production over people, numbers only matter company.

    Advice to ManagementAdvice

    Reward your employee's.Stop demoting them, hiring managers from outside the company and if you increase there work load maybe you could increase there pay.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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