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2 people found this helpful  

Best of the PR Agencies, but High Burn Out and Widening Divide between Digital/Traditional PR

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Account Executive in San Francisco, CA
Current Employee - Senior Account Executive in San Francisco, CA

I have been working at Edelman full-time (more than an year)

Pros

Of all the PR agencies, Edelman is the best. You aren't going to find a PR agency that is more devoted to pioneering new approaches and evolving rapidly to meet the needs of the market. The Edelman Trust Barometer and online training services are standout resources that go beyond what other agencies offer in terms of market resource and continuing education.

While I can't confirm this is absolutely true, Edelman does appear to pay slightly higher than other agencies - at least among junior and mid-level roles.

As far as PR training, if you can pick what agency you pick for, Edelman is the best proving ground for building a PR career. Edelman picks which client it works for, and there's a good mix in vertical and client size (start up to major tech company).

Cons

There remains a divide in treatment and cooperation between the traditional PR and Digital divisions. Digital appears to get some preferential treatment - promotions tend to come faster and they regularly have off-site retreats where the entire region attends training and networking sessions. This added investment in the Digital side is creating resentment since there does not seem to be any specialty trainings/offerings for the traditional PR side.

For general account work, junior and mid-level staff put in LONG hours, which seems to go unnoticed or recognized by senior management. This tends to be the norm in the PR agency world, but Edelman is guilty of burn out among lower level employees as much as the next agency.

Advice to ManagementAdvice

There's still ambiguity in Digital vs. Traditional treatment - and this perceived preference toward Digital is creating a lot of resentment across the divisions. Even if these continue, this resentment can be curbed by management being more transparent and proactive in the purpose of these trainings. (Currently it feels like a "hidden secret.")

Edelman can be the stand-out agency if senior management pays closer attention to the volume of hours lower level employees put in. Even if unavoidable at time, extra recognition of long hours and elbow grease (on a personal level) can go a long way in keeping morale high. Eliminate this burn out will also help Edelman retain top talent.

Recommends
Positive Outlook
Approves of CEO

965 Other Employee Reviews for Edelman (View Most Recent)

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  1. 2 people found this helpful  

    A great environment with fair pay. Hard to balance a life with spouse and kids.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Designer in Chicago, IL
    Current Employee - Senior Designer in Chicago, IL

    I have been working at Edelman full-time (more than an year)

    Pros

    Very generous with bonuses, food and alcohol!

    Cons

    There isn't enough emphasis on work life balance. It is encouraged to be available and on call ALL the time. It's part of the culture here. Those that enforce it are praised.

    Advice to ManagementAdvice

    Please do not encourage workaholism.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Incredibly disappointing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Austin, TX
    Current Employee - Intern in Austin, TX

    I have been working at Edelman as an intern (less than an year)

    Pros

    The driven co-workers and wealth of opportunities via Edelman's reputation.
    The (very few) passionate co-workers.
    The exceptional senior management that offered an intern opportunities and encouraged creativity, strategy and ideation from a junior-level, temporary employee.

    Cons

    Don't expect to be welcomed here -- this office does not like new competition (i.e. me, an intern) or even their own clients (evidenced by immature account supervisors calling them names daily). Don't expect to be respected, either. No one cares about an intern's ideas -- even if they are relevant (save some upper management) -- or even their basic needs. This office is experiencing growing pains and needs to figure out what their office philosophy truly is vs. what they think it is...HR is in need of some re-vamping, too. I was shocked when my concerns were discredited and that it took an email to the top for my needs to be properly addressed.

    Advice to ManagementAdvice

    Realize there is a clear divide in this office and work to ensure every employee is appreciated. This office is rather two-faced and leaves a bad taste in the mouth. It feels like the junior staff is in need of some love and may be the reason for the huge gap in the office. Please get a new manger for the intern program. Please. It is embarrassing -- Edelman does have a great program in place...why does she hinder it? Also, a job description would have eliminated a lot of issues I witnessed/was a part of.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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