Edinburgh Woollen Mill

  www.ewm.co.uk
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Decent working conditions, staff morale not so good

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Assistant  in  Edinburgh, Scotland (UK)
Former Employee - Sales Assistant in Edinburgh, Scotland (UK)

Pros

Colleagues are friendly, get to know each other and are happy to help each other when necessary (e.g. by swapping shifts)
Staff discount after working there for some time
Manager takes personal requests into account when arranging shifts, e.g. making allowance for travelling by public transport
Some bonuses available when store meets its targets

Cons

Staff morale low, in particular among long-term employees - boredom is common
Relationships with higher management not amiable
Minimum wage

Advice to ManagementAdvice

Higher manager should aim to develop better relationships with store managers, so that suggestions from higher management are more likely to be looked on as helpful, rather than as interference

Other reviews for Edinburgh Woollen Mill

  1.  

    Poor management and little chance for promotion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great in-store relationships
    Job security
    Staff discount

    Cons

    No promotion prospects
    External recruitment for middle and senior managers
    Regular middle management changes
    Overall poor senior management

    Advice to ManagementAdvice

    Invest time and money in your store and area managers. Some are doing a great job, and getting little support and recognition.
    In my experience all store and area managers are recruited externally, if more time was invested in training and developing the staff within the stores, then this would not need to be the case.
    Senior/Group level management should be more mindful of their audience when they send out emails to the group, as their wording may not be taken as the motivation-booster they are intended to be. Tone is very difficult to judge through words on a page and can come across exceptionally harsh to the front line workers who are working all hours for minimum wage.
    Overall, you do need to spend more time communicating with your staff, but be mindful about the message you want to convey and how your message will be received.

    Doesn't Recommend
    No opinion of CEO
  2.  

    A dynamic and diverse workplace let down by poor C&C and a lack of any positive culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Cardiff, Wales (UK)
    Current Employee - Anonymous Employee in Cardiff, Wales (UK)

    Pros

    There was a lot accomplished and good successes with plenty of scope for achievement but no recognition or thanks.

    Cons

    No raises, bonuses, thanks or recognition for jobs very well done, poor pay and lack of promotions have built an business workplace with a critically high turnover of staff, undermining growth and stability. Directors spend their days sniping at unfortunate yet high performing, hardworking staff which has the unfortunate effect of building a climate of fear and recrimination where no one is prepared to take initiative.

    Advice to ManagementAdvice

    Directors should turn away from the darkside and see that there is another way. Executives built your business - you need to trust them and reward them. Ethics, being ethical and being seen to be ethical are important these days. Try being nice for a change and I bet you would make even more profit. Staff turnover is appalling, you need to figure that out fast.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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