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1 person found this helpful  

ROWE: Results-only work environment

  • Comp & Benefits
  • Work/Life Balance
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Edmunds.com full-time

Pros

ROWE: Great work and life balance

Cons

ROWE: Cannot meet with people physically at times

No opinion of CEO

88 Other Employee Reviews for Edmunds.com (View Most Recent)

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  1. 6 people found this helpful  

    Okay. Good old boys club (great if you are in it, but bad for everyone else)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Santa Monica, CA
    Former Employee - Manager in Santa Monica, CA

    I worked at Edmunds.com full-time for more than a year

    Pros

    ROWE (Results Only Work Environment) Work from where you want and when you want.

    Cons

    ROWE. You no longer have vacation days, and are always on the clock. Executive very disorganized. Changing directions of the company on a daily basis and layoffs every year. "Good ole boys club". If you are in it, good for you, if not, you are disposable regardless of how hard you work. Promotions based on relationships and not on performance. Very Sad

    Advice to ManagementAdvice

    Stick to a game plan and make it work. Stop promoting based on relationships rather on performance.

    Doesn't Recommend
    Disapproves of CEO
  2. 8 people found this helpful  

    A dry docked ship with too many captains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA

    I have been working at Edmunds.com full-time

    Pros

    ROWE (Results Only Work Environment)

    An openness to trying new methodologies (Design Thinking, Lean Start In, ROWE, Agile, the list grows monthly)

    Santa Monica office design

    Fruit in the mornings and espresso machine

    Events

    Many talented people (many underutilized)

    The HR team is one of the best.

    Edmunds could be a really great place to work long-term if some of the negative and inexperienced management were shed.

    Cons

    With the talent mentioned above, there is also a lot of dead weight. Too much middle management, many with little to no experience who aren't good, but have the right alliances. Politics weigh very heavily in certain departments. Overall, it's a very status quo place and I would often avoid telling people where I worked out of embarrassment because the website is such a fragmented and outdated experience.

    I mention ROWE above in the Pros. HR has embraced it, some departments have embraced it, but many in management (both middle and upper) have not. Something to consider if it's a deciding factor in taking a position here or not. Many who have embraced ROWE as it was taught aren't looked upon favorably.

    Touching upon the openness to new methodologies, it's much like a child at Christmas. Excited because something is new and fresh, then it's quickly discarded for whatever the next big thing is. It's not only impossible to keep up and stay enthusiastic. It ends up being a big waste of time and money. Pick something good and live with it. let it evolve for your specific uses.

    To the point of my review title, Edmunds is a very "design by committee" environment. It is also very heavily driven by the product team and VPs. It felt like every opportunity to make positive change has been cut short, then there's a 180 degree pivot. When you pivot that many times, you obviously don't get very far.

    There are also a number of executives that you find yourself wondering "how on earth did they get this job?" One, who will remain anonymous, was fired from their last job and endured a mutiny at their previous job because their team was so fed up with poor management. This person isn't doing any better by their employees at Edmunds, but is considered some kind of thought leader amongst their peers. Go figure.

    Advice to ManagementAdvice

    For all the things Edmunds wants to be, it is one of the slowest and least agile workplaces I've experienced.

    If you really think you're going to change from a research driven site to a shopping site, you need to hire an actual expert in e-commerce to partner with Seth and shake things up. Make a REAL difference with a subject matter expert with proven results.

    Seth and Avi are likable and intelligent leaders. Make a better connection directly with the employees to keep them inspired. The continued barriers of VP level folks between you and the employees will lead to the undoing of Edmunds. There is a lot of untapped talent at your fingertips. While others are handsomely rewarded for knowing how to play smoke and mirrors.

    The folks who have lead the charge the past 9 months aren't the ones who will keep you competitive. Some have been there too long, some I wonder if their references were even checked. It's definitely been a great lesson in "what not to do" from an executive leadership standpoint.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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