Edmunds.com

www.edmunds.com
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7 people found this helpful  

Teir III Sales World

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales in Santa Monica, CA
Current Employee - Sales in Santa Monica, CA

I have been working at Edmunds.com full-time (less than a year)

Pros

High base. Very nice support people.

Cons

This a review for the Tier 3 sales division. When looking at jobs at Edmunds, realize that developers, engineers and Interns live in a completely different world then you inhabit as a Sales rep. Edmunds is struggling to find an identity; are they a listing site or a research site.
Even with the industry high base they are having a difficult time keeping people. They are desperate to find sales reps that can start closing on day 1; so you have to have deep connections to get hired. You will need them; its only your relationships that will keep customers. Price cuts and free products have done little to stem the loss of customers. There is no marketing of the product or company and you will receive little help from the executive team. They are unapproachable and anything but transparent. Fear and intimidation are the management tools.
The executive team is more focused on getting people fired than adding new business. They take great pride and go through great lengths to get people to leave. Remember, they are offering an Industry high base salary and people are still walking away! The majority of people have been there less then 2 years and most have looked elsewhere; but they stay for the high base. Look at all the reviews on Glassdoor; then subtract Interns, Software folks and every review written on August 1st and you will see a true picture of Edmunds.com. They really could have done great things.

Advice to ManagementAdvice

You need a major cleaning! Call any of your ex-sales people (who you spent ten's of thousand to recruit and train) and ask them why they left. I guarantee the same name will come up over and over again. If your goal is to stay in the classified listing space you need to bring in some outside help. You could probably benefit for some HR audits. Your sales people are afraid of one person. That person would rather get involved in the firing of a sales reps then admit their wrong. That person spends more time on petty issues then on sales strategies. You can't run a national sales team like a car wash. Get some outside help or give up.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

91 Other Employee Reviews for Edmunds.com (View Most Recent)

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  1. 2 people found this helpful  

    Worst Working Environment I Have Ever Experienced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Moffett Field, CA
    Current Employee - Account Executive in Moffett Field, CA

    I have been working at Edmunds.com full-time (less than a year)

    Pros

    Great benefits. Forward thinking CEO & President.

    Cons

    Please see Culturally oppressive, review posted on July 27 on glassdoor. This is a true review if you are a field employee. If you consider a position in sales get some honest answers on the turnover rate (I was mislead).

    Advice to ManagementAdvice

    Executive Management needs to step up and do some "house cleaning" at the sales management level. How can you allow this amount of turnover in your sales force without asking questions.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Used to be a great company, not so much any more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer
    Former Employee - Software Engineer

    I worked at Edmunds.com full-time

    Pros

    Flexible work schedule, unlimited time-off, plenty of paid holidays, some talented people to work with

    Cons

    No career development, bright engineers stuck working on mundane work, no direction, some incompetent managers, poor compensation, top heavy

    Advice to ManagementAdvice

    Figure out a clear direction and communicate that clearly to everyone. Too many old fashioned/old thinkers higher up - no innovation. Need an overhaul to stay innovative and competitive.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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