There are newer employer reviews for Education Management Corporation

1 person found this helpful  

ADA

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - ADA in Pittsburgh, PA
Former Employee - ADA in Pittsburgh, PA

I worked at Education Management Corporation full-time (more than an year)

Pros

Prelude:
One of the only reasons why this review received a 2 star rating is that it provided me an idea of what I do not want to see myself doing as a professional very early on in my career. If you are a young professional much like myself, this position will provide you a much needed understanding of the innerworkings of corporate America. You will understand what it takes to remain a number, and you will learn what it takes to climb the corporate ladder.

Pros:
As an ADA I was lucky enough to enroll a handful of students that genuinely needed to attend the college. It is wonderful to know that you have helped a student who is passionate about art find a program that could potentially help them start a career that is appropriate for them.

Base compensation is also fair for the nature of the work. Work/life balance is comfortable unless you have a family; you will work Saturdays.

Seeing student work is amazing. This was one of my biggest motivators in working at the Art Institute.

And of course, coworkers. Some are wonderful, down to Earth and share the struggle.

Cons

Cons:

The position of ADA is simple. You will be a telemarketer and salesperson. You will be expected to make at least 80 calls per day. Your goal will be to set up "interviews", (aka sales pitches) to potential students and their families. One of your biggest tasks will be to actually get students to start college. They will have financial issues, logistic issues, and sometimes, personal issues. Your director will expect you to "trouble shoot" these problems to "help" your student make their start date. Every three months their is a quarterly review consisting of qualitative and quantitative performance issues. It all comes down to how big of a suck up you are and if you were lucky enough to make your numbers.

The mass majority of your prospects will be unemployed individuals seeking any type of college to "improve their life". I did feel guilty enrolling students who I knew were not prepared for college classes. It wasn't fair for the teachers and it wasn't fair for the students who are able to keep up with the work. This is what drags down the quality of education at EDMC's schools.

Management's biggest role is to continuously train new hires being that it is a revolving door.

Advice to ManagementAdvice

EDMC you've become a franchise. The American consumer is not stupid. They do not want to attend a school that has 48 other locations.

Reevaluate your target market, maybe that'll affect your retention

Reform your recruiting model. Promote veteran ADAs who actually have a passion for helping students.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

316 Other Employee Reviews for Education Management Corporation (View Most Recent)

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  1. 1 person found this helpful  

    Director of Finance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Managing Director in Orange, CA
    Former Employee - Managing Director in Orange, CA

    I worked at Education Management Corporation full-time (more than 5 years)

    Pros

    Compensation was good. Career opportunities up until about 2008 when the economy went down and the industry was under scrutiny.

    Cons

    Poor leadership at the highest levels in later years (after acquisition by Goldman Sachs in 2006).

    Advice to ManagementAdvice

    Let the local campus leadership make local decisions. Centralization led to the loss of many well qualified employees at campus locations.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    An okay place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Developer in Chicago, IL
    Current Employee - Product Developer in Chicago, IL

    I have been working at Education Management Corporation full-time (more than 3 years)

    Pros

    Good location in Downtown Chicago; decent benefits and pay; supportive boss; good people overall

    Cons

    Poor planning and execution of new program development; low office morale; unstable industry

    Advice to ManagementAdvice

    Learn how to balance the "for-profit" aspects with the "education" aspects of the business; yes, you are selling a product, but when the product is education, there are different ways to handle the business aspects.

    Recommends
    Negative Outlook
    No opinion of CEO
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