Einstein Bros. Bagels

  www.einsteinnoah.com
  www.einsteinnoah.com
There are newer employer reviews for Einstein Bros. Bagels

2 people found this helpful  

Not Impressed

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Einstein Bros. Bagels full-time (more than 3 years)

Pros

Learned a lot about how to run a business without modern technology.

Cons

Senior Management plays favorites with GM's, are not always honest even when called out. Corporate support is lacking. Mostly concerned with making numbers and not realizing that each store needs a different type of TLC. I was at several locations and felt that I was not able to live up to my potential.

Advice to ManagementAdvice

Take the time to actually get to know your gm's individual unique challenges as they vary greatly from store to store. Pay your hourly management better especially after years of service. Most companies offer at least a yearly raise. Focus more on product quality and get better meats/produce. There's so much more this brand can be.

Doesn't Recommend
Negative Outlook
No opinion of CEO

118 Other Employee Reviews for Einstein Bros. Bagels (View Most Recent)

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  1. 2 people found this helpful  

    Top down management style with very little connection to the field or guests by the Sr. Mgt. Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Einstein Bros. Bagels

    Pros

    Work hours as it is a Breakfast, Lunch Concept.
    No Fryers or Grills

    Cons

    You feel like a commodity instead of a contributor. Very little recognition of positive results. Company is not an Operations Led Company but a Finance Led Company so the connection to the guest has deteriorated over the last 4 years.

    Advice to ManagementAdvice

    Work on People development and create some recognition based incentives.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    A customer service focused food service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader in Reno, NV
    Former Employee - Shift Leader in Reno, NV

    I worked at Einstein Bros. Bagels full-time (less than an year)

    Pros

    The corporate office provided excellent support during the grand opening of our new restaurant. The products prepared and sold are good quality.

    Cons

    Pricing should be adjusted for local economy. All staff should be reminded that 99% of the time, the customer is always right.

    Advice to ManagementAdvice

    Less emphasis should be placed on coupons and more placed on making repeat guests feel very welcomed, appreciated and special. Also, I think advertisement should be more along the lines of "Bagels - They're not just for Breakfast anymore."

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Einstein Bros. Bagels

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