Elavon Employee Review

Current Employee – been working at Elavon full-time for more than 3 years

Pros – One of the largest gateway and acquiring companies in North America

I love the people I work with, and the satisfaction of my job.

Cons – DB&A's involvement is leading the company to failure. Elavon is known for amazing service, and micro-management is smothering employees. I feel I cannot effectively do my job because I am forced to spend so much time keeping a very detailed tracking sheet accurate. Exceptional work is not recognized (which I have grown used to), but this new micro-management strategy makes going "Above and Beyond" a NEGATIVE thing in our metrics, leading a WORSE experience for our customers.

Reading from DB&A's reviews on this website, they are not there to help the company, but create an environment so stressful people leave. And our talented people WILL leave if DB&A is not REMOVED.

Advice to Senior Management – Kick out DB&A immediately, let local management teams perform their duty, and let the staff do their job!

Also: we should be leading the industry, other Payments companies are developing new technologies and offering better service. Everyone guns for #1, compete or fail.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company