There are newer employer reviews for Elavon

 

Limited Training

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Representative
Former Employee - Sales Representative

I worked at Elavon full-time (more than an year)

Pros

Supportive co-workers and supervisors that wanted to be more helpful but had their hands tied with unnecessary reports and meetings.

Cons

My managers' boss out of touch with current roadblocks in the field. I wish he would leave the corporate office on occasion and travel with subordinates to learn how technology and retail have changed.

Advice to ManagementAdvice

Continue to support the folks in the field.

Recommends
Positive Outlook
No opinion of CEO

98 Other Employee Reviews for Elavon (View Most Recent)

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  1.  

    Middle management issues result in high employee turnover and excessive project costs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Consultant in Minneapolis, MN
    Current Employee - IT Consultant in Minneapolis, MN

    I have been working at Elavon full-time (more than 3 years)

    Pros

    Pays bills
    Opportunity to learn about merchant payment systems

    Cons

    Not a woman friendly work environment. 13% women
    Extremely high turnover of women due to unfavorable work environment
    1 manager per 2.4 employees
    Excessive monitoring of salaried staff
    Exploitative, frivolous, and excessive use of employee warnings
    Very rigid, no flex or comp time policy for salaried staff, resulting in low productivity
    No telecommunication from home
    No individual or departmental recognition or awards
    Cronyism prevails and the rest starve
    Project leads lack good business knowledge which results in excessive project costs and low profitability
    No training opportunities. The knowledge you bring with you is the knowledge that you take away. With emerging technology changes, the employee loses out.

    Advice to ManagementAdvice

    Reduce middle management numbers. Drop the 1960's "old school" style of management, Offer profit sharing

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Only If You Love Working for Non-Innovative Mediocre Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Elavon full-time (more than 5 years)

    Pros

    Great way to learn about the payment industry from a large scale perspective. The biggest pro is once you get in this company, you can stay in for the next 10 to 35 years if you learn how to stay under the radar and blame others for any problems that arise. Other than that, just be thankful you have a job in this economy.

    Cons

    Management extremely mediocre and political but well-entrenched. Management all over like to assign blame, establish fake deadlines and set unrealistic expectation. Processes such as Six Sigma or Agile are non-existent but they have time and money to build a pseudo-startup lab. Good people do not last here, only the mediocre who need a job tend to stick around long term and it become obvious after working several months.

    Advice to ManagementAdvice

    You guys in upper management can act like ostriches but PayPal, Intuit, Square is eating the company lunch and these new payment startups rapid growth do not lie. My advice is to fire middle management who is doing nothing but collecting a paycheck and use that reclaimed salary to focus on talent acquisition and promoting up the ranks.

    Right now, no one respects upper management at this firm and shocked upper management cannot notice the damage middle management is causing with politics, favoritism and cannibalization causing turnover of talent. Other firms dumped their top-heavy middle management organization years ago and established process improvements to stay competitive.

    Recommends
    Negative Outlook
    No opinion of CEO
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