Elliot Hospital

  www.elliothospital.org
  www.elliothospital.org
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Unsafe and hostile place of employment; not safe for staff or patients.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - LNA  in  Manchester, NH
Current Employee - LNA in Manchester, NH

I have been working at Elliot Hospital full-time for more than 5 years

Pros

Was once a great place to work but the company has gone through so many changes that it is no longer a pro. Only pediatric emergency department.

Cons

The biggest challenge of working for this organization in the last year has been the decline in educated and caring staff; terminating our best and brightest employees who wish to not work within the hostile workplace this has become. Months after the close of the 7th floor in July 2013 and higher patient ratio to RN/LNA staff it is at a constant burn out state and extreme stress among staff with no outlet for relief. Staff is on edge and definitely takes it out on other staff members through harassment and bullying; and worst of all to patients through lack of quality care. Patients are not as safe as they should be since staff spends more time in the nursing stations than on the floor. Call bells and alarms are so constant that staff seems, admittedly by Elliot, to be ignored as not being as important as they should be deemed. Medications are constantly late and RNs are overwhelmed with their assignments; so much so you can find them crying in the back rooms often enough to be a clue something is wrong. LNAs never have time to complete much needed work (ie. patient bathing, re-positioning, and changing) when it is needed and then some do not care as long as they don't have anyone telling them to not sit around. Family members complain about the sub-care their loved ones are receiving and they are the ones claimed to be the issue. No one wants to discuss what really is happening in this organization because sweeping it under the rug seems easier to do than to fix the real issues. Elliot has a great track record, admittedly, that they start programs to ease the problems and never fully follow through. This type of behavior is not acceptable nor is it professional. There are cliques that cannot seem to be broken up and if you stand up for yourself; beware that you WILL in fact lose your job by any means they are able to come up with to make YOU look as if you are the problem. If you want to suggest how things can be better YOU will be terminated for even thinking you have a right to say anything. Someone should be investigating the HUGE turnover in this organization and asking the question of WHY?!? The reviews online and on their FB by staff who claim to have been railroaded are indeed true. It is seen often enough to leave a bad feeling with you about stepping out of line to help ensure patient satisfaction and safety. The lower employee has no voice and management doesn't seem to need much training in how to be great managers; which then lends itself to mismanaged departments and those who truly shouldn't be employed in the healthcare field to slip by with their misdeeds that should lead to termination. When there are managers/supervisors placing their personal friendships above their duty to delegate work flow it brings entire teams to their knees. It is easier for them to terminate those few who do stand up and speak out about the wrongs being committed then to step up and hire new employees who are dedicated to the patient because that is what healthcare SHOULD BE!! Caring with a heart and not thinking only about a paycheck and it is just a job.

Advice to ManagementAdvice

Listen to your lower end employees more often. Making people feel like they are in fear for their positions is not a healthy nor nurturing safe environment; feeling not inspired any longer with the enchantment I once had about this organization and the amazing work we were doing for our community. Patients are not safe if staff is not on the floors more and if patient's families are complaining so often that another complaint officer had to be hired to handle the volume; then maybe blaming the patients should stop and the staff should honestly be looked upon as the cause for such dissatisfaction. This type of behavior that is being displayed and accepted now was never accepted previously. You will lose your best employees overall if this continues. Research what is being done to your already lost ones and you will find a pattern emerging of those who chose to ask for the organization to be safer and healthier for them to work in and time management to properly take care of patients. We have lost enough great nursing staff and the cost is being put on the patients and their families. If you truly cared about the patient vs the dollar you would be doing more than what you are to fix what is happening and you know it is happening. Is it just easier to ignore? Is it really easier to terminate your best employees under untrue claims to keep those who don't want to care and work? Frankly disgusted in working at this organization and embarrassing to admit this is where I work now. If only there was a way to expose behind the curtain activities!

Doesn't Recommend
Negative Outlook

9 Other Employee Reviews for Elliot Hospital (View Most Recent)

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  1.  

    Management not supportive. Nurses not supported. Different standard for doctors.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Nurse  in  Manchester, NH
    Current Employee - Nurse in Manchester, NH

    I have been working at Elliot Hospital full-time for more than 8 years

    Pros

    Staff really cares. Excellent trauma and pediatric program. Staff does their best to work in difficult situations and support each other.

    Cons

    It is clear if you are a doctor, you can do no wrong. Management is very reactive in situations and will always side with doctor. High turnover and people are let go frequently. Insurance is horrible and there are no checks and balances to ensure the management is acting in an ethical manner. Unfair hiring practices.

    Advice to ManagementAdvice

    If the board of trustees does not look into the issues that exist, the problems will continue. There has to be support for the nurses, techs, aides, and the realization that the doctor is not always right.

    Doesn't Recommend
    Negative Outlook
  2.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RN Case Manager
    Current Employee - RN Case Manager

    I have been working at Elliot Hospital full-time for less than a year

    Pros

    Positive people to work with. Positive changes.

    Cons

    Appears that management is becoming too top-heavy

    Advice to ManagementAdvice

    Don't forget Patient Centered Care!!

    Recommends
    Positive Outlook
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