There are newer employer reviews for Elmo's Diner
There are newer employer reviews for Elmo's Diner

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Helpful (1)

Good Restaurant Job

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Durham, NC
Former Employee - Anonymous Employee in Durham, NC
Recommends

Pros

Great co-workers, overall nice crowd. Team-oriented environment, with fair compensation. Lots of food options, hard to get bored here. Never experienced any stereotypical foodservice nightmares (foh vs boh animosity, evil managers, awful customers, etc.).

Cons

It's food service, so all the usuals - lots of standing / walking / working your ass off. The kitchen is hot in the summer and cold in the winter.

Advice to Management

Keep an open mind. It's served you well in the past and will continue to do so in the future.

Other Employee Reviews for Elmo's Diner

  1. Wouldn't work at any other restaurant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Durham, NC
    Former Employee - Anonymous Employee in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Elmo's Diner full-time (More than 5 years)

    Pros

    Great staff, from dishwashers and bussers straight up through the owners. Everyone works hard, but is able to have fun and create a family environment while doing it. The team approach is extremely important - customers often assume tips are pooled because of how well staff collaborate. The menu is huge, so it's easy to have a new shift meal every time. No FOH-BOH drama. Customers are for the most part very good. All-in-all, can't ask for much more in a foodservice job - the restaurant is run by kind, reasonable people and it shows.

    Cons

    Hard work, especially on brunch shifts, but nothing above and beyond the expectation for foodservice. Not all personalities always mesh well, but this is just normal human interaction. Elmo's is extremely volume-oriented, so if you can't efficiently get orders in and flip tables, you won't make as much as faster servers.

    Advice to Management

    Always foster that team spirit, and continue to meet people where they're at. Consider moving toward a living wage - now is a great time with Durham Living Wage project helping generate buzz for employers who step up to this challenge.


  2. Helpful (1)

    Great work environment, for a restaurant.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server in Durham, NC
    Former Employee - Food Server in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Elmo's Diner full-time (More than a year)

    Pros

    The staff are all really great and friendly with each other. Everyone gets together to play pool weekly. The management will throw parties for the staff. The menu is so huge, you can never get sick of the food. Seriously, the camaraderie here is unbeatable. Managers work just as hard as the rest of the staff and do all of the dirtiest jobs.

    Cons

    The servers who have been there forever are the only ones who make any money. If you're not one of those golden dozen people, you will almost never get a good section. Me and the bottom 12 people made $18,000/year, the 6 who had been there there twice as long were making $24,000, the 3 who were there even longer were making $28,000.... and the one top dog was making $40,000 (working 7 days per week).

    Advice to Management

    Stop having the servers tip out to the hosts, and just pay the hosts more. Better benefits are needed. Consider offering bonuses as an incentive for people who pick up a shift for someone else.


There are newer employer reviews for Elmo's Diner
There are newer employer reviews for Elmo's Diner

See Most Recent

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