There are newer employer reviews for Embassy Suites
There are newer employer reviews for Embassy Suites

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Amazing FOM but high stress job and corporate setting not for me.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Guest Service Agent in Tampa, FL
Former Employee - Guest Service Agent in Tampa, FL
Recommends
Positive Outlook
No opinion of CEO

I worked at Embassy Suites full-time (More than a year)

Pros

It is the hospitality industry therefore the managers are all personable, positive, eager, caring people. Easy to request time off. Managers make you feel empowered to make decisions.

Cons

At the end of the day it is owned by a corporation and anything corporate says: goes. The bad thing about that is that they can be out of touch with what is going on at the hotel level and just care about the bottom line. Not fair compensation. Standing all day. Work weekends and Holidays when necessary. Not the best hours.

Advice to Management

It is easy to understand that hotels have high turnover rates but it is very unsettling everytime a new GM comes in and tries to change things up. Everyone fears for their jobs.

Other Employee Reviews for Embassy Suites

  1. Great experience!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Representative in New York, NY
    Former Employee - Guest Service Representative in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Embassy Suites full-time (More than a year)

    Pros

    I had a great Director of Front Office Operations. He had an open door policy and was always willing to take the time to listen to new ideas and train. This was my first industry job after finishing college and I learned a lot.

    Cons

    Very selective re-hiring process after 9/11. I was part of the opening team and felt forgotten as if I never worked for the company even after the rebuild. I was very dependable and hard working at my job. My opinion is reflective of the management team at the time and not the company as a whole. Hilton is a great company to work for.

    Advice to Management

    Human resources should be just that - human resources. Employees should not feel that their department heads are in a different league and "above" their fellow team members and colleagues. Providing a respectable and supportive environment for both your external customers and internal customers are equally important.


  2. good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Office Supervisor in Fort Lauderdale, FL
    Current Employee - Front Office Supervisor in Fort Lauderdale, FL

    I have been working at Embassy Suites full-time (More than a year)

    Pros

    great benefits, awesome travel program, move up from within

    Cons

    take care of the line employees better

    Advice to Management

    none


There are newer employer reviews for Embassy Suites
There are newer employer reviews for Embassy Suites

See Most Recent

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