There are newer employer reviews for Emeritus Senior Living
There are newer employer reviews for Emeritus Senior Living

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Helpful (7)

A lot of hype, not a lot of follow through

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Community Relations Coordinator in Potomac, MD
Current Employee - Community Relations Coordinator in Potomac, MD

I have been working at Emeritus Senior Living

Disapproves of CEO
Disapproves of CEO

Pros

The industry is growing, and will continue to do so with the retirement of baby boomers. This company is the largest assisted living provider in the United States, and continues to consume smaller companies. It will be around for a while.

Cons

The company is huge and is micromanaged at every level (national, divisional, regional, and community). There is absurd redundancy in decision-making, and a horribly defined chain of command. Many times the left hand does not know what the right hand is doing within a community. Bait-and-switch tactics also used in the hiring process - bringing in to interview for one position, hiring into a lower-salaried position; promising benefits and bonus incentives, failing to deliver on them.

Advice to Management

Every community is different. Stop treating them like every one could be run the same way. Stop buying new companies until you can manage the ones you have.

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  1. Helpful (8)

    Exploited, taken advantage of, expected to work 7 days per week!

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Relations Director in Atlanta, GA
    Former Employee - Community Relations Director in Atlanta, GA

    I worked at Emeritus Senior Living

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    They have an excellent national sales director. On paper, things could be great!

    Cons

    The company micromanages everyone including salaried professionals. They expect you to execute external marketing goals/tasks and stay out of the building to accomplish these goals, however, the internal manager expects you to be in the community all day to do internal community tasks, tours, phone calls, meetings etc. I have never worked for a company that tells you they don't believe in flex time and that your job is a 7 day per week job (after you start working of course, not during the interview!) Rather than focusing on the positive accomplishments and results of their staff, they focus on micromanaging the process. They expect you to complete forms for every phone conversation and document marketing tasks in their database. At the same time, the regional director and VP harp on you for not being out the building most of the day. They underpay their worker bees and overpay their management. Management is constantly sending out self-congratulatory emails to one another yet ignore basic courtesy and respect to their workers. Expect emails 24 hours a day from management including on Christmas! I wish I had never accepted employment here.

    Advice to Management

    Do some research...micromanagement doesn't work. It may work in the short run for your stockholders but exploited/unhappy workers and high employee turnovers will hurt you in the long run.

  2. Helpful (7)

    If You Have Good Work Ethics, Do Not Apply Here...

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Resident Assistant Third Shift in Greenville, SC
    Current Employee - Resident Assistant Third Shift in Greenville, SC

    I have been working at Emeritus Senior Living

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Company will pay benefits to full time employees only... If you bring work ethics prepared to be ignored.

    Cons

    if you are new to the company and you bring work ethics prepared to be ignored, shunned.

    Advice to Management

    Please honor your hard-working, loyal employees on 3rd shift. I do not sleep on the job like others and when the hard-working, loyal employee report to management prepare to be taken off the schedule completely without warning. Our elderly citizen's deserve to be respected, loved and honored you do not come to work late nights to sleep and talk on the cell phone. My motto; There is ALWAYS something to do... I was called a fool from my co-worker because I worked so hard on this $9.00 per hour job and was told by her and others "It is Not my job" to do "Extra" stuff... As long as I am on the clock for 8 hours, every job perform is my job because it is for the residence. We Work For Them!!! PERIOD!

There are newer employer reviews for Emeritus Senior Living
There are newer employer reviews for Emeritus Senior Living

See Most Recent

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