Empyrean Benefit Solutions

www.goempyrean.com
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There are newer employer reviews for Empyrean Benefit Solutions

2 people found this helpful  

My experience at Empyrean is good - I like it here.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Business Analyst in Houston, TX
Current Employee - Business Analyst in Houston, TX

I have been working at Empyrean Benefit Solutions full-time (more than a year)

Pros

generous PTO (20 days/year in your first year)
nice, casual culture with jeans, TV's in snack rooms, table tennis, socials
good health benefits, $3000 referral bonus and continuing education hours allowance
free parking - unusual for inside the 610 loop
everybody knows you and seems to care, even the "C" level people
flexible hours - come in early or come in late, just get your work done
exciting to work for a company that is growing and innovating

Cons

starting salary could be higher, but the raises are above average
high work load during the "busy" season - but every industry has that problem

Advice to ManagementAdvice

keep listening to your people and reward those who perform for you

Recommends
Positive Outlook
Approves of CEO

52 Other Employee Reviews for Empyrean Benefit Solutions (View Most Recent)

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  1. 1 person found this helpful  

    Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Houston, TX
    Current Employee - Business Analyst in Houston, TX

    I have been working at Empyrean Benefit Solutions full-time (less than a year)

    Pros

    Benefit Package
    Schedule Flexibility
    Casual Dress Code
    Nice Office Atmosphere
    Secure Building

    Cons

    Parking lot location
    low starting pay

    Advice to ManagementAdvice

    Increase starting pay

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 4 people found this helpful  

    Customer Service Rep trained to avoid customer service

    Current Employee - Customer Service Representative in Chicago, IL
    Current Employee - Customer Service Representative in Chicago, IL

    I have been working at Empyrean Benefit Solutions full-time (more than a year)

    Pros

    Flexible schedule and good training

    Cons

    policies specifically state 'do not pass customer call to supervisor' - tough to do when someone is calling with a sick child in need of immediate action on their authorization.

    Advice to ManagementAdvice

    Don't hide from conflict and empower your employees to resolve concerns immediately - the 24 - 48 hour service level promise for a return phone call is completely out of whack with any other company in this industry

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Empyrean Benefit Solutions Response

    Feb 28, 2014HR

    We are listening to our employees. We are glad to hear the training you are receiving is beneficial to support you in your role. Our training is designed to empower every employee and give them ... More

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