There are newer employer reviews for Empyrean Benefit Solutions
There are newer employer reviews for Empyrean Benefit Solutions

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Helpful (6)

Customer Care

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Houston, TX
Former Employee - Anonymous Employee in Houston, TX

Pros

Empyrean is a great place to gain exposure to the employee benefits world. If you are a person that will ask questions and seek out additional explanations to problems yu will learn quite a bit. The employees with the most benefit experience are loyal to the company, although not reciprocated.

Cons

Empyrean is a small company, still having some growing pains. Most of their customer service employess originate from the competition, Mercer HR Services, and come with quite a bit of experience,which is one of the cons; these employees desire growth, however, the company does not promote much from within. Empyrean has overlooked knoweledgeable employees for promotions and hired friends or associates of current employees instead. This is definitely a moral killer.

Advice to Management

Provide more opportunities for growth. Certain employees should be able to take advantage of continued education classes or some type of licensing(Life) to help support their career. Long term employees should be encouraged to further their career. The more seasoned employees can be most beneficial to those newer employees with the same loyalty for their company and the customers they support.

Other Employee Reviews for Empyrean Benefit Solutions

  1. Client services reps

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great starting pay for people wanting a head start into the field, great room for growth if you work for it, overtime and chance to make more money

    Cons

    Hire many people for open enrollment but fire a lot of them after, long work hours and management is strict in time and attendance.

    Advice to Management

    Learn to keep your staff and how to appreciate them and the company will grow more


  2. Client Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Representative in Houston, TX
    Former Employee - Client Service Representative in Houston, TX

    I worked at Empyrean Benefit Solutions (More than a year)

    Pros

    Training well structured, supervisor and co-workers are friendly and suportive

    Cons

    Work can be monotonous and is very limited in scope


There are newer employer reviews for Empyrean Benefit Solutions
There are newer employer reviews for Empyrean Benefit Solutions

See Most Recent

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