There are newer employer reviews for Encore Capital Group

 

On the surface, it's great

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee in San Diego, CA
Former Employee - Anonymous Employee in San Diego, CA

I worked at Encore Capital Group

Pros

Great people, from the top down - they truly care about their employees

Cons

The company suffers from analysis paralysis. The company is constantly changing and people are shifted to and from departments every 6 months. Expectations are rarely clearly conveyed and you are constantly chasing a moving target during annual reviews.

Approves of CEO

52 Other Employee Reviews for Encore Capital Group (View Most Recent)

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  1. 6 people found this helpful  

    Looks Good But Be Careful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Encore Capital Group

    Pros

    Encore wants to attract quality employees, and wants to change the bad reputation of their debt collection industry. They try to have decent employee events.

    Cons

    Most of the management team is young and some lack discipline and finesse. Seems to be a high turnover in management too. HR can seem helpful at first but they've turned their back on employees in an instant to please upper management.

    Advice to ManagementAdvice

    Watch what is happening at all levels so that you can really appreciate those who are working hard even several levels below you and those right under your nose who are real team players. Many feel under appreciated and overworked but will never tell you.

    Doesn't Recommend
    No opinion of CEO
  2. 3 people found this helpful  

    A great company to work for. Challenging work, opportunities to learn and develop.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at Encore Capital Group

    Pros

    Great culture. Colleagues are great to work with, care about their work and doing their best for the company. Management team is strong and provides clear direction. Great performance is recognized -- rewards are distributed based on merit.

    Cons

    Collections industry faces a lot of regulatory challenges.

    Advice to ManagementAdvice

    Continue to invest in training and development, and talent management. Offer clearer career pathing.

    Recommends
    Approves of CEO
There are newer employer reviews for Encore Capital Group

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