Encore Capital Group

  www.encorecapital.com
  www.encorecapital.com
There are newer employer reviews for Encore Capital Group

3 people found this helpful  

Great people, good executive management, ethically challenging business model.

Former Employee - Technical Program Manager in San Diego, CA
Former Employee - Technical Program Manager in San Diego, CA

I worked at Encore Capital Group full-time (more than an year)

Pros

Some very high quality people work at Encore at all levels. Brandon, Jim and Manu are a great management team. This will be a solid business model as long as our economy is in trouble.

Cons

Encore's main business is debt collection. Brandon Black, the CEO, once told a meeting of managers that even his conscious is bothered by the fact that the company makes money through the suffering of others.

The former CIO was fired due to "lack of confidence" and there has been a lot of turnover in the IT department due to political rivalries and a pay scale that is about 30% less than the local market. Ask them about turnover in the Business Intelligence team for a good example of their current situation.

58 Other Employee Reviews for Encore Capital Group (View Most Recent)

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  1.  

    On the surface, it's great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Encore Capital Group

    Pros

    Great people, from the top down - they truly care about their employees

    Cons

    The company suffers from analysis paralysis. The company is constantly changing and people are shifted to and from departments every 6 months. Expectations are rarely clearly conveyed and you are constantly chasing a moving target during annual reviews.

    Approves of CEO
  2. 6 people found this helpful  

    Looks Good But Be Careful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Encore Capital Group

    Pros

    Encore wants to attract quality employees, and wants to change the bad reputation of their debt collection industry. They try to have decent employee events.

    Cons

    Most of the management team is young and some lack discipline and finesse. Seems to be a high turnover in management too. HR can seem helpful at first but they've turned their back on employees in an instant to please upper management.

    Advice to ManagementAdvice

    Watch what is happening at all levels so that you can really appreciate those who are working hard even several levels below you and those right under your nose who are real team players. Many feel under appreciated and overworked but will never tell you.

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for Encore Capital Group

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