There are newer employer reviews for Encore Capital Group
There are newer employer reviews for Encore Capital Group

See Most Recent

Helpful (1)

Great Company to work for

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Operations Manager
Current Employee - Operations Manager
Recommends
Neutral Outlook
Approves of CEO

I have been working at Encore Capital Group full-time (More than a year)

Pros

Excellent commitment to employees, Honest and highly involved Leadership, Focus on Growth, Compliance to Laws, Commitment to CBOR, Financially strong

Cons

Very fast paced changes, Critical projects are sometimes rushed through

Other Employee Reviews for Encore Capital Group

  1. Encore is a great company with great future

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Working at Encore you learn a lot about all the departments and the company it self. All departments are connected somehow and you have potential to move around. Great 401K

    Cons

    Management is poor. Bad insurance. Changes on a monthly basis, whether its teams, managers, way of doing things.


  2. Helpful (3)

    Terrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Legal Specialist in Saint Cloud, MN
    Former Employee - Legal Specialist in Saint Cloud, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Encore Capital Group full-time (More than a year)

    Pros

    Free Food That Makes You Gain Weight

    Cons

    During my interview process, I asked what the possibility of improving and growing was. I was told that the rate to grow here was high and fast pace. After a year of sitting at a computer, looking at my computer screen and pieces of paper non stop, and consistently asking for new challenges, I kept getting denied. They tell you it's not about how many affidavits you do, it's about how well you do them. This is an absolute lie. They could care less about you as a person. All they want is for you to help them sue people so they can make billions of dollars. They keep changing rules without telling you. Oh yeah, you first could take a day off without any putting in a week's notice, but all of a sudden you couldn't do this anymore. They never even mentioned a change in rules. They even stated you could call in due to weather with no disciplinary action. Now, you call in because it is 60 below zero and you live 50 miles away, and you get in trouble. This place isn't family orientated. Sure, at first it SEEMS okay and a decent place to work, but people keep quitting and soon you will too. Roughly three to five people quit a month. This should scare you. At this rate, this business is going to crumble and there will be no job security left for you.. Work to Life balance is insanely unfair. Overtime, for the last four years (since the department had opened), has never slowed down. There hasn't been a single month of no mandatory overtime. Be aware, your life will soon get hectic, stressful, and family problems will occur. Encore doesn't care about that. All they care about is the numbers and how many people they can sue so that they can get more money. Want a raise? Too bad. After working here for more than year, I got the same hourly rate and if I got lucky, after a year and half, I may get 0.01% to 0.03%. Want to get promoted? Act stupid. Yep! They only promote individuals with special needs (not literally). You'll see. You have a college degree? There's individuals there without college education that are getting paid more than you. You'll laugh once you see how many people there are getting paid more than you for goofing off and acting stupid. Like to stay in shape? With the poor work/life balance, you're going to gain weight because you won't have time to go to the gym and workout. You're also going to need glasses because starring at the computer screen all day, everyday, is going to strain your eyes. Encore used to be fun, according to some, but now due to it buying out large companies (and trying to grow), they are stopping the "fun" it used to be and turning it into a prison. Don't say I didn't tell you so.

    Advice to Management

    Stop The BS


There are newer employer reviews for Encore Capital Group
There are newer employer reviews for Encore Capital Group

See Most Recent

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