Endurance International Group

www.enduranceinternational.com
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There are newer employer reviews for Endurance International Group

1 person found this helpful  

Working at Endurance International Group has been a joy

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Endurance International Group full-time (more than a year)

Pros

Challenging (in a positive way!) work environment
Smart co-workers
Lots of geographical diversity
Competitive Salaries

Cons

You'll gain weight from the free food -- I'm serious!
If you're looking for an easy 40-hour-per-week job, this isn't for you -- you'll work long hours

Advice to ManagementAdvice

Let's try to keep the meetings short and on point -- as we grow larger, the meetings become more and more costly, both in terms of direct labor costs, and in terms of opportunity cost.

Recommends
Positive Outlook
Approves of CEO

68 Other Employee Reviews for Endurance International Group (View Most Recent)

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  1.  

    I Love EIG!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ

    I have been working at Endurance International Group full-time

    Pros

    A lot of comments discuss all the free food and perks and yes this is a great benefit to working here. However, I think the greatest asset is our employees and the dedication management has to helping our customers, improving our processes, and making this a great place to work. This company is going through a lot of changes in how we train employees to care for the customer and while that culture change takes a while to become ingrained, I think it's going to be even more amazing as we get closer to getting long-time employees on board.

    Cons

    Communication between leadership, staff, and training has been a challenge but many improvements have been made in the last year and I see more coming.

    Advice to ManagementAdvice

    To improve our office and our company as a whole we need to focus on a process to share and maintain best practices and information with the entire staff and not just focus on improving your specific team. And... keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Best Place I've Ever Worked At!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Orem, UT
    Current Employee - Anonymous Employee in Orem, UT

    I have been working at Endurance International Group full-time

    Pros

    I've worked customer service and call center jobs for 15 years, and EIG has been the best company that I have ever worked for.
    1. Perks (Free Massages, Free Snacks, Free Meals on Holidays and Special Occassions, Contests with Prizes, Bonuses, Rewards that I get to pick out, and fun Holiday parties!)
    2. The management team has literally asked employees to submit their ideas and suggestions and rewards ingenuity!
    3. We're encouraged to advocate for the customer, and that feels great.
    4. An HR team that ACTUALLY cares about the employees. They even got us more paid holidays this year!
    5. I work with a team of people who are generally upbeat and friendly!

    Cons

    It's customer service in a call center. I'm sorry, but no matter how you dress it up, this type of job drags you over the hot coals. The Pros make it worth it, at least in my case.

    Advice to ManagementAdvice

    Continue listening to your employees. You don't need to have an office to have a good idea!

    Recommends
    Positive Outlook
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