There are newer employer reviews for Enterprise Holdings
There are newer employer reviews for Enterprise Holdings

See Most Recent

Helpful (5)

Good company, horrible customers

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Reservation Sales Representative in Saint Louis, MO
Current Employee - Reservation Sales Representative in Saint Louis, MO
Recommends
Positive Outlook
Approves of CEO

I have been working at Enterprise Holdings full-time (More than a year)

Pros

Company is a positive environment, very transparent. They do offer bonuses for their call center employees with caveats. Work from home! Excellent team managers. Company is very fun to work for. The company isn't the thing that will wear on you, it's the customers.

Cons

Abysmal pay structure (11.10 for 6 months). Bonus structure is subject to change. Bonus structure heavily favors day time employees, as a night worker there are times you will get less than 5 calls an hour and need to make 1650 a month to bonus. Customers are horrible. People act like three year olds if you don't give them a discount that doesn't exist. Customers expect you to plan their trip for them. Customers expect you to look up their company discounts; you can't most of the time. If you have a tough schedule it may not change even if your performance is good enough to warrant a new schedule as it's easier to keep someone in a position than to have someone else take it. As an RSR you are the first line of defense with customer complaints, so have thick skin. Transferring calls to the call center managers are frowned upon. Beyond reservations opportunities for growth in a remote position are nearly non-existent.

Other Employee Reviews for Enterprise Holdings

  1. Enterprise is a great place to work with super fun people and fantastic career opportunities!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milwaukee, WI
    Current Employee - Anonymous Employee in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Enterprise Holdings full-time (More than 10 years)

    Pros

    Fantastic career opportunities, fun people, engaging culture, networking events, merit-based promotions, competitive, company car!

    Cons

    Not a whole lot...like any job, some days can be more difficult than others, but because you work with such awesome people, the pros outweigh the cons!

    Advice to Management

    Continue to hire awesome people!


  2. Great Career Opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burbank, CA
    Current Employee - Anonymous Employee in Burbank, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Enterprise Holdings full-time (More than 10 years)

    Pros

    You learn how to run a business from the ground up! We promote 100% from within so they are a lot of different career paths you can choose from. I personally have made more money every year. The benefits are also great and the people are even better!

    Cons

    You have to work hard for not a lot of pay at first, but if you stick with it your hard work is rewarded with promotions and pay increases!


There are newer employer reviews for Enterprise Holdings
There are newer employer reviews for Enterprise Holdings

See Most Recent

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