Enterprise Holdings

  www.go.enterpriseholdings.com
  www.go.enterpriseholdings.com
There are newer employer reviews for Enterprise Holdings

5 people found this helpful  

Good company, horrible customers

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Reservation Sales Representative in Saint Louis, MO
Current Employee - Reservation Sales Representative in Saint Louis, MO

I have been working at Enterprise Holdings full-time (more than an year)

Pros

Company is a positive environment, very transparent. They do offer bonuses for their call center employees with caveats. Work from home! Excellent team managers. Company is very fun to work for. The company isn't the thing that will wear on you, it's the customers.

Cons

Abysmal pay structure (11.10 for 6 months). Bonus structure is subject to change. Bonus structure heavily favors day time employees, as a night worker there are times you will get less than 5 calls an hour and need to make 1650 a month to bonus. Customers are horrible. People act like three year olds if you don't give them a discount that doesn't exist. Customers expect you to plan their trip for them. Customers expect you to look up their company discounts; you can't most of the time. If you have a tough schedule it may not change even if your performance is good enough to warrant a new schedule as it's easier to keep someone in a position than to have someone else take it. As an RSR you are the first line of defense with customer complaints, so have thick skin. Transferring calls to the call center managers are frowned upon. Beyond reservations opportunities for growth in a remote position are nearly non-existent.

Recommends
Positive Outlook
Approves of CEO

189 Other Employee Reviews for Enterprise Holdings (View Most Recent)

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  1. 1 person found this helpful  

    A great family-owned company with lots of opportunity for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO

    I have been working at Enterprise Holdings full-time (more than an year)

    Pros

    The company has a very professional workforce and because of that, it provides a challenging environment for ambitious employees. The pay is very competitive once you've gotten out of the entry level positions. The Taylor family, family who owns the business, values their employees and take a keen interest in the details of each business segment. Enterprise Holdings is growing and expanding globally, and it's a great place to be at this point in time. No matter what your interest is, there's a job that will use those interests and skills.

    Cons

    Dress code is Business Professional. Wearing a black suit for the fifth day in a row can be frustrating. Company holidays are few and far between.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Enterprise is a great place to work with super fun people and fantastic career opportunities!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Milwaukee, WI
    Current Employee - Anonymous Employee in Milwaukee, WI

    I have been working at Enterprise Holdings full-time (more than 10 years)

    Pros

    Fantastic career opportunities, fun people, engaging culture, networking events, merit-based promotions, competitive, company car!

    Cons

    Not a whole lot...like any job, some days can be more difficult than others, but because you work with such awesome people, the pros outweigh the cons!

    Advice to ManagementAdvice

    Continue to hire awesome people!

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Enterprise Holdings

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