There are newer employer reviews for Enterprise Holdings
There are newer employer reviews for Enterprise Holdings

See Most Recent

Great place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Management Trainee in Austin, TX
Current Employee - Management Trainee in Austin, TX

I have been working at Enterprise Holdings full-time (More than 10 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Enterprise has a great culture, is a lot of fun and the people that you work with really care about you. There is a very stable work envrionment and you can count on a long term career. They have great benefits and pay.

Cons

You need to have a strong work ethic to survive at ERAC and need to be prepared for 50 hour workweeks. I personally dont mind the hours, but you need to be prepared for it.

reviews filtered by
  • Any Location
  • Any Job Title
  1. Helpful (5)

    Good company, horrible customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservation Sales Representative in Saint Louis, MO
    Current Employee - Reservation Sales Representative in Saint Louis, MO

    I have been working at Enterprise Holdings full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company is a positive environment, very transparent. They do offer bonuses for their call center employees with caveats. Work from home! Excellent team managers. Company is very fun to work for. The company isn't the thing that will wear on you, it's the customers.

    Cons

    Abysmal pay structure (11.10 for 6 months). Bonus structure is subject to change. Bonus structure heavily favors day time employees, as a night worker there are times you will get less than 5 calls an hour and need to make 1650 a month to bonus. Customers are horrible. People act like three year olds if you don't give them a discount that doesn't exist. Customers expect you to plan their trip for them. Customers expect you to look up their company discounts; you can't most of the time. If you have a tough schedule it may not change even if your performance is good enough to warrant a new schedule as it's easier to keep someone in a position than to have someone else take it. As an RSR you are the first line of defense with customer complaints, so have thick skin. Transferring calls to the call center managers are frowned upon. Beyond reservations opportunities for growth in a remote position are nearly non-existent.

  2. Helpful (1)

    A great family-owned company with lots of opportunity for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO

    I have been working at Enterprise Holdings full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company has a very professional workforce and because of that, it provides a challenging environment for ambitious employees. The pay is very competitive once you've gotten out of the entry level positions. The Taylor family, family who owns the business, values their employees and take a keen interest in the details of each business segment. Enterprise Holdings is growing and expanding globally, and it's a great place to be at this point in time. No matter what your interest is, there's a job that will use those interests and skills.

    Cons

    Dress code is Business Professional. Wearing a black suit for the fifth day in a row can be frustrating. Company holidays are few and far between.

There are newer employer reviews for Enterprise Holdings
There are newer employer reviews for Enterprise Holdings

See Most Recent

Work at Enterprise Holdings? Share Your Experiences

Enterprise Holdings

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.