There are newer employer reviews for Enterprise Holdings
There are newer employer reviews for Enterprise Holdings

See Most Recent

Great place to work

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Management Trainee in Austin, TX
Current Employee - Management Trainee in Austin, TX
Recommends
Positive Outlook
Approves of CEO

I have been working at Enterprise Holdings full-time (More than 10 years)

Pros

Enterprise has a great culture, is a lot of fun and the people that you work with really care about you. There is a very stable work envrionment and you can count on a long term career. They have great benefits and pay.

Cons

You need to have a strong work ethic to survive at ERAC and need to be prepared for 50 hour workweeks. I personally dont mind the hours, but you need to be prepared for it.

Other Employee Reviews for Enterprise Holdings

  1. Helpful (5)

    Good company, horrible customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservation Sales Representative in Saint Louis, MO
    Current Employee - Reservation Sales Representative in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Enterprise Holdings full-time (More than a year)

    Pros

    Company is a positive environment, very transparent. They do offer bonuses for their call center employees with caveats. Work from home! Excellent team managers. Company is very fun to work for. The company isn't the thing that will wear on you, it's the customers.

    Cons

    Abysmal pay structure (11.10 for 6 months). Bonus structure is subject to change. Bonus structure heavily favors day time employees, as a night worker there are times you will get less than 5 calls an hour and need to make 1650 a month to bonus. Customers are horrible. People act like three year olds if you don't give them a discount that doesn't exist. Customers expect you to plan their trip for them. Customers expect you to look up their company discounts; you can't most of the time. If you have a tough schedule it may not change even if your performance is good enough to warrant a new schedule as it's easier to keep someone in a position than to have someone else take it. As an RSR you are the first line of defense with customer complaints, so have thick skin. Transferring calls to the call center managers are frowned upon. Beyond reservations opportunities for growth in a remote position are nearly non-existent.


  2. Enterprise is a great place to work with super fun people and fantastic career opportunities!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milwaukee, WI
    Current Employee - Anonymous Employee in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Enterprise Holdings full-time (More than 10 years)

    Pros

    Fantastic career opportunities, fun people, engaging culture, networking events, merit-based promotions, competitive, company car!

    Cons

    Not a whole lot...like any job, some days can be more difficult than others, but because you work with such awesome people, the pros outweigh the cons!

    Advice to Management

    Continue to hire awesome people!


There are newer employer reviews for Enterprise Holdings
There are newer employer reviews for Enterprise Holdings

See Most Recent

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