There are newer employer reviews for Enterprise Rent-A-Car
There are newer employer reviews for Enterprise Rent-A-Car

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Good place to build a career if you are willing to work.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Account Executive in Houston, TX
Former Employee - Senior Account Executive in Houston, TX

I worked at Enterprise Rent-A-Car full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Great advancement opportunities Fun people Great training

Cons

Low pay Long Hours Difficult Customers Inconsitent managment/ High turn over

Advice to Management

Pay your employee's more from the start. We work hard, harder than most of the work force, and get paid peanuts. With a little more upfront Enterprise would not have the amount of turn over that it does. Most of the reviews I have read complain about working in a suit and tie and washing cars. Get over yourselves! Everyone has to start somewhere and you have to WORK to make it at Enterprise, they tell you this upfront. With that being said a highly driven person can make a good living at Enterprise down the line. I would still be at Enterprise if a better opportunity had not come up, and for that Enterprise is great. You will get noticed if you do well and it does open alot of doors.

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  1. Great place to get experience right out of college.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Assistant in Des Moines, IA
    Former Employee - Management Assistant in Des Moines, IA

    I worked at Enterprise Rent-A-Car full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Ability to work under different managers and learn their management styles. Seeing both good and not so good styles helps you develop your own. You can have your hands in the "books" from day one. No question is off limits when you look at the P&L statement with management. You can help create goals and track progress, implement your ideas on how to improve sales. You can help gain new business and maintain the business partnerships we already have, as well as assist with training new hires. Great place to work to get some management experience.

    Cons

    There is only one way you can get promoted--sales directly to the customer. One way you can bring money into the company is through gaining new accounts. These accounts bring in consistent revenue for years to come. This doesn't count for anything...but a one time sale to a customer that may bring in an additional $150 in a week is the only thing they care about. If you like a quick sales approach, you will succeed and have a great career at Enterprise. However if you like to build a relationship (like you do when you gain a new account, as I mentioned above), this job is not for you.

    Advice to Management

    Take another look into how one might qualify to get promoted.


  2. Overwhelming

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Orem, UT
    Current Employee - Assistant Manager in Orem, UT

    I have been working at Enterprise Rent-A-Car full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Experience working in customer service, sales, account management, and marketing from the very beginning. You get to manage revenue flows that are much larger than someone of similar experience might manage. The opportunity to progress within the company early on and to set yourself apart is very easy.

    Cons

    The business model is designed to burn through employees and bottlenecks where the money is actually decent. Offices are constantly staffed with enough employees to get by and still pass the overwhelming majority of profits to upper management. All this is done while holding the dreaded customer service scores over the head of branch management. You work your tail off and then gravel to customers so that you can get good customer service scores. Without these scores, it is completely impossible to be promoted, even when your office is less than half staff and you are performing at high profit levels. This could be admirable if the customer service scores were actually realistic. They make a very small number of phone calls to random customers. The statistics would be scoffed at by any statistics professor, but Enterprise regards them as gospel truth.


There are newer employer reviews for Enterprise Rent-A-Car
There are newer employer reviews for Enterprise Rent-A-Car

See Most Recent

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