There are newer employer reviews for Enterprise Rent-A-Car
There are newer employer reviews for Enterprise Rent-A-Car

See Most Recent

Tiring yet somewhat rewarding

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Management Assistant in Philadelphia, PA
Current Employee - Management Assistant in Philadelphia, PA
Recommends
Negative Outlook
Approves of CEO

I have been working at Enterprise Rent-A-Car full-time (More than a year)

Pros

Great company name and training program. With experience at Enterprise you will learn every facet of running a business and much, much more.

Cons

Extremely underpaid for the work you do, told if you perform you will get promoted (NOT TRUE) at least in the area I was in (lead the region in sales for 8 straight months and told I wasn't ready to move up), and you work so much its not even funny (becomes your life, make sure you have a VERY understanding significant other)

Advice to Management

Stop feeding the lower level employees the bogus idea that you will suceed as much as you want to. Everything is political and cannot do anything with a good customer service score. Also the payscale is god awful and should reflect the job your doing or compensated in some way, shape or form.

Other Employee Reviews for Enterprise Rent-A-Car

  1. Helpful (1)

    Great place to launch your career, as they all say

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    After Enterprise, every future employer loves to see this experience on your resume. Also, you get out of it exactly what you put in-- if you work really hard, results will follow and not every company is that way (however, pay does not match your efforts and that's why many people end up leaving after a few years). You know your sales numbers/status everyday! Very few sales positions where you know where you rank on a daily basis... very encouraging. Lastly, they hire people who have similar personalities (sales oriented, friendly, personable, etc) so you make friends fast. You actually enjoy going to work (for 12 hours/day) because if you work at an office that has downtime, it's a ton of fun and goofing around.

    Cons

    Like I mentioned, pay doesn't match your efforts/hours/and work you put in with the new pay plan. The old managers make a killing (if they're still there) because their commissions aren't capped how they are on the new plan. Once you become an assistant manager, you're salary and you end up working 5x as hard and many more hours and often making less than your employees who are hourly. Being on salary is a joke as an Assistant because you still do the grunt work, they just add the back end work with little to no pay raise. Your goal as an assistant is to move up QUICKLY so you don't have to suffer too long (or just get out). And the hours.... you are basically making minimum wage or less as an assistant because all of the hours that you put in divided into your salary just doesn't make sense. The company has been in a well-known lawsuit involving making assistant managers non-exempt status (no overtime for you) because the duties are so similar to the management assistant (hourly). They're going to need to restructure soon because no one is going to stick around for how bogus it's becoming. Zero, Zip, Zilch work/life balance.

    Advice to Management

    Restructure positions and salary because you aren't going to attract the right candidates for a sub-par salary. Eliminate those new Management Trainees that don't perform their first 6 months, they end up costing more than they're worth. Go back to giving cash bonuses like the old days... MVP dinner and I-netty/rate lunches is not incentive. And most importantly, don't send girls on customer pick ups and ride backs, you're asking for trouble.


  2. Helpful (1)

    1 to 2 Year Plan - MAX!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Fort Worth, TX
    Current Employee - Branch Manager in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Enterprise Rent-A-Car full-time (More than 5 years)

    Pros

    Looks great on a resume!!! It also gives you a crash course on how to grow and develop in the business world. Teaches you how to interact between customers, upper management, and employees. Very fast paced environement that teaches you the art of multi-tasking.

    Cons

    Performance based company that doesn't pay for performance. The hype is all about growing your pay plan. The kicker is, don't move stores. Once you move, your pay plan and commission get readjusted to make a LITTLE more; no matter the responsibilities. The pay is not endless and you are capped. Upper management will never tell you this, but they'll find a way to spin it so you think you'll get paid well for your efforts.

    Advice to Management

    Take care of your employees. It's like working at a high priced sweat shop. The alure or money isn't everything. Work/Life balance is something that the new generation wants. If you have high demands, then supply the resources to make it so. Don't pretend that it's been that long since you were in our shoes. Everyone's are under pressure, so show us some love and give us the resources. Otherwise, you'll continue down the path of a 58% employee retention.


There are newer employer reviews for Enterprise Rent-A-Car
There are newer employer reviews for Enterprise Rent-A-Car

See Most Recent

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