Enterprise Rent-A-Car

  www.go.enterprise.com
  www.go.enterprise.com
There are newer employer reviews for Enterprise Rent-A-Car

 

Tough sales environment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Management Trainee in Seattle, WA
Former Employee - Management Trainee in Seattle, WA

I worked at Enterprise Rent-A-Car full-time (less than an year)

Pros

A lot of young people makes for a fun and energetic environment; a lot of potential to move up in the company quickly; autonomy even for lowest-level associates; great sales and customer service experience; at the end of the day the focus is still on the customer, they do a good job living up to their customer service reputation; was a great first job out of college, toughens you up and gives you a lot of direct face time which is a valuable experience to carry to any job

Cons

Very competitive environment based on sales performance; long days, physical work (on your feet most of the day, often washing cars); low pay at the start, no monetary incentives for perfomance; can be a high-stress environment during the busy season (summer)

No opinion of CEO

3246 Other Employee Reviews for Enterprise Rent-A-Car (View Most Recent)

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  1. 1 person found this helpful  

    Great place to launch your career, as they all say

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Enterprise Rent-A-Car

    Pros

    After Enterprise, every future employer loves to see this experience on your resume. Also, you get out of it exactly what you put in-- if you work really hard, results will follow and not every company is that way (however, pay does not match your efforts and that's why many people end up leaving after a few years). You know your sales numbers/status everyday! Very few sales positions where you know where you rank on a daily basis... very encouraging. Lastly, they hire people who have similar personalities (sales oriented, friendly, personable, etc) so you make friends fast. You actually enjoy going to work (for 12 hours/day) because if you work at an office that has downtime, it's a ton of fun and goofing around.

    Cons

    Like I mentioned, pay doesn't match your efforts/hours/and work you put in with the new pay plan. The old managers make a killing (if they're still there) because their commissions aren't capped how they are on the new plan. Once you become an assistant manager, you're salary and you end up working 5x as hard and many more hours and often making less than your employees who are hourly. Being on salary is a joke as an Assistant because you still do the grunt work, they just add the back end work with little to no pay raise. Your goal as an assistant is to move up QUICKLY so you don't have to suffer too long (or just get out). And the hours.... you are basically making minimum wage or less as an assistant because all of the hours that you put in divided into your salary just doesn't make sense. The company has been in a well-known lawsuit involving making assistant managers non-exempt status (no overtime for you) because the duties are so similar to the management assistant (hourly). They're going to need to restructure soon because no one is going to stick around for how bogus it's becoming. Zero, Zip, Zilch work/life balance.

    Advice to ManagementAdvice

    Restructure positions and salary because you aren't going to attract the right candidates for a sub-par salary. Eliminate those new Management Trainees that don't perform their first 6 months, they end up costing more than they're worth. Go back to giving cash bonuses like the old days... MVP dinner and I-netty/rate lunches is not incentive. And most importantly, don't send girls on customer pick ups and ride backs, you're asking for trouble.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    They work you like a dog, but if you love people you'll love the job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA

    I worked at Enterprise Rent-A-Car full-time

    Pros

    interaction with all different types of people

    Cons

    washing cars in the summer in a tie

    Advice to ManagementAdvice

    zero tolerance rules are ignorant

    Recommends
    Approves of CEO
There are newer employer reviews for Enterprise Rent-A-Car

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