There are newer employer reviews for Enterprise Rent-A-Car
There are newer employer reviews for Enterprise Rent-A-Car

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Good job to start out of college

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Enterprise Rent-A-Car

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

Great benefits
Great training
Great learning experience to understand how to run any business
Everyone starts as an Management Trainee and get promoted from there

Cons

Hours are rough, 7-6 with a flex when you work weekends.
Pay is hourly, and not that great when you work 46-49 hours a week

Advice to Management

Pay employees better and don't make everything based off Protection stats, or if you do pay people based on their sales to motivate them a little more. But over all this is a good company that offers great chances of for career advancement

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  1. Helpful (1)

    Big Green Machine. Not a bad place to be.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Assistant in Portland, OR
    Current Employee - Management Assistant in Portland, OR

    I have been working at Enterprise Rent-A-Car full-time (More than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    PROS
    - Your branches' employees and the environment. The people you work with WILL make the experience.
    - The ease of relocating to different state (transferring from Group to Group)
    - Benefits Package (medical, dental, etc.)
    - The customer service, marketing, people skills, and sales experience you learn is immeasurable.
    - Employee Referral/Car sale bonuses. Depending on Group: $1000-$2000, and $100-300 respectively
    - Many career opportunities outside of Daily Rental.
    - Internal positions are constantly opening up (either through promotions or people leaving the company).

    Overall, the company isn't bad for a recent grad. It's all there you just have to be okay with low pay, seriously driven, and willing to put in the long hours (for AT LEAST a year).

    Cons

    CONS
    - Low pay ($11-13/hr)...Roughly $30,000 annual gross pay
    - Strictly performance based/sales position BUT no sales incentives or commission pay
    - Long hours 47-50/week. (Mon-Fri, 10 hr/day)
    - Turnover/Retention rate
    - Young/"Not-quite-ready" management
    - New pay plans for Assistant Managers
    - Best positions where the work you do is proportional (or better) to your pay would be a Management Assistant, Branch Manager, or Area Manager.
    - "Work/life balance" is seriously non-existent. For example, they make sure you reach your 47-50 hours (depending on group), but your schedule is extremely inconsistent and dependent on what works for the Branch. If you work a Saturday, you'll "FLEX" i.e. come in for 2-3 hrs during a day in the week then leave. So basically working 6days/week. Difficult to justify if your commute is >35-40min.

    Overall, the pay and time put in used to be worth it when you could make up for the low pay in clocking a lot of overtime hours. At those times, I didn't mind the lack of social life because the paychecks made up for it. It goes without saying that a good portion of Groups and Branches are understaffed, underpaid, overworked.

    Advice to Management

    Many great core philosophies and Founding Values within this company. I'd recommend that they are actually utilized. Retention seems to be a new up-and-coming priority. I think the 3 main reasons behind the high turnover is that the "work/life balance" is non-existent, employee development is emphasized at the "Stages" not in the branch, and that employees inevitably begin to lack the "buy-in" they once had in orientation. The Recruiting/HR department are choosy in the hiring process, as they should be. The issue isn't the ability to get worthy applicants, it's retaining the ones that make it, see Enterprise as great, but lack the employee development from management that was emphasized.

    Train Branch managers in creating the “buy-in” environment. Happy employees yield happy customers which in turn make for a great business. Aside from the email surveys, I'd recommend actually having a focus-group type session during an MT’s 4-7 month period. Not for employees to complain, but to offer constructive viewpoints on the development, operations, etc. Also, making the test a little bit more difficult to pass (but also FULLY preparing) would serve as a greater benefit than passing mediocre performing employees and then having them pass traits on to new MTs.


  2. Helpful (1)

    Former MT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Assistant in Denver, CO
    Former Employee - Management Assistant in Denver, CO

    I worked at Enterprise Rent-A-Car full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The people you work with will be long-term friends
    Resume Builder
    Every job you have after will be much easier and much higher pay for much less hours
    "No Drug Testing" -said me to by one employee while I was waiting for my final interview

    Cons

    Incredibly Low Pay
    Horrible Hours
    Few people at or above Branch Manager that an educated person will actually respect
    You know it's bad when Managers have to lie about how much they make as a tool to "impress" employees and to keep people from quitting
    Seeing at least one Female coworker cry a week due to the job

    Advice to Management

    You lose the people you should actually be trying to keep by promoting lies and deceit to sell an unnecessary product and overworking them
    The people that stay DEFINITELY drink the kool-aid and it is actually creepy how much they support a company that overworks and underpays them so while screwing over customers. Sad...
    This isn't the military and your break them down build them up style will only keep the lemmings who are unfortunate not to be able to think for themselves enough to leave.


There are newer employer reviews for Enterprise Rent-A-Car
There are newer employer reviews for Enterprise Rent-A-Car

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