There are newer employer reviews for Enterprise Rent-A-Car

Helpful (1)

Horrible

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Customer Assistance Representative in Arlington, VA
Current Employee - Senior Customer Assistance Representative in Arlington, VA

I have been working at Enterprise Rent-A-Car full-time (less than a year)

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Pros

Get paid.
Feed you at times

Cons

Hours
Managers
Un Organized place
Crazy customers
Fake people

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  1. Helpful (1)

    Terrible leadership whom only promotes dishonesty in order to make the sale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee in Dallas, TX
    Former Employee - Management Trainee in Dallas, TX

    I worked at Enterprise Rent-A-Car full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Learn how to not treat customers

    Cons

    Poor leadership. Caught an assistant manager lying to a customer.

    Advice to Management

    You are a profit organization, but take care of your employees. I never felt like I mattered to anyone no matter how hard I worked.

  2. Targeted recent Grads to become slaves for the Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Assistant in Baltimore, MD
    Former Employee - Management Assistant in Baltimore, MD

    I worked at Enterprise Rent-A-Car full-time (more than 3 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Most of your coworkers will be your age, including your manager
    Training
    Looks good on a Resume (we'll see about that)
    Good Sales Techniques

    Cons

    working 11 hour days (7-6pm and that's if you get out on time)
    Mandatory 48 hour work week.
    Alot of Customer's are jerks, especially when they have been in a car accident.
    Cleaning cars in your Business clothes (after a while, I stopped wearing my good shoes, blouses and slacks...they will get ruined)

    The constant pressure of selling every single product that they offer from Management. You will be bombarded with emails from your branch manager, assistant manager, area manager and Group Manager. If your numbers are not doing well.

    Bottom line is, Enterprise is a commission based business for management only. They want you to work from the Bottom Up. You will never be able to apply for a Manager Position without going through all the positions & the time frame that you have to stay in that position & sell well. They Promote within the company. The money that the managers make for what they have to deal with isn't even close to being worth it. I feel bad for those who are stuck there

    Advice to Management

    Cut the employee's hours
    increase the job pay
    give the MTs &MAs a percentage of their sales.
    I think Andy Taylor should go on Under Cover Boss and really see what his company is about. I hope he is a better person than how the company treats their employees.

There are newer employer reviews for Enterprise Rent-A-Car

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