Enterprise Rent-A-Car
3.0 of 5 2,702 reviews
www.go.enterprise.com Saint Louis, MO 5000+ Employees

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Typically energetic environment but gets old real fast.

Senior Customer Assistance Representative (Former Employee)
Bardonia, NY

ProsAs an intern I was the youngest in my branch (21) but everyone else was only a few years older so it was a energetic office. Everyone jokes around you get to know employees from all over your area pretty well as you see them frequently delivering/picking up cars from other branches. Best salesperson in each branch every month would get taken out to dinner, yankee/mets game, etc.. Frequent company sponsored happy hours if the entire area did well that month. Management was usually positive and fun, very easy to approach and more than willing to answer questions or offer help.

ConsWorking with the general public is quite the experience. I worked at the largest branch in my area so it was constantly busy. You will meet ALL kinds of people from very friendly to incredibly rude, illiterate, intolerable, disgusting people. I am very good at interacting with others and not letting insults get to me but at ERAC you might want to have a tranquilizer attached to your hip so you don't kill some customers with the clip board. When the branch is busy it is BUSY and when customers wait for longer than they think should, they get pissed. You will be running around checking people into cars, cleaning cars, swapping out cars, answering phones, pulling contracts, checking people into rentals all at the same time... in a shirt and tie. Since I was a summer intern, I didnt need to go to the gym since I would sweat all day long. Least to say it gets very very hectic. Sometimes management can get overwhelmed and take it out on you, or disappear when the branch is most busy.

Advice to Senior ManagementGood luck.

Yes, I would recommend this company to a friend

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    Not for everyone

    Anonymous Employee (Former Employee)

    I worked at Enterprise Rent-A-Car

    Pros: Good training, fun environment, good culture, drive nice cars Cons: long hours, washing cars, cold sometimes Advice to Senior Management: NONE! More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    3 people found this helpful  

    Thought I found a great opportunity - was just swindled instead

    Branch Manager (Former Employee)
    North Chicago, IL

    I worked at Enterprise Rent-A-Car full-time for more than 5 years

    Pros: Fun people to work with for the most part. Learned… Cons: Was promised all kinds of money and unlimited career advanacement - a "you get out what you put into it" sort of thing. Gave… Advice to Senior Management: Practice what you preach instead of screwing with peoples checks and lives and trying to lure young… More
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